Sat Nov 10, 2018 11:09 pm
I have several SDI to HDMI converters that I would like to upgrade, as they frequently make shrill audio sounds. I downloaded the latest micro converter firmware and app on a macbook. When I connect the first converter, it says it needs to be updated, and it goes through the process. When I plug the second converter in, it just says it's running 7.3.2, not update messages, nothing. This is exactly what happened when I updated to 7.3.1. So, what gives with the update process? These other converters are almost 2 years old now, and certainly don't have 7.3.2 already on them (and probably never got 7.3.1 either for that matter). How do I truly get an update?