Ultrastudio HD Mini Audio Sync During Capture

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swishpan

  • Posts: 1
  • Joined: Sat Jan 12, 2019 9:34 pm
  • Real Name: Patrick Coller

Ultrastudio HD Mini Audio Sync During Capture

PostSat Jan 12, 2019 9:46 pm

I'm having an occasional issue during capture on my Ultrastudio HD Mini. When I start capturing (via SDI with embedded audio) the audio and video will be in sync. While capturing, and completely at random, the audio will suddenly make sort of an electronic sound for a couple of seconds, and then the video/audio will be a second or so out of sync. It is recorded this way, since playback shows the same issue at the same point. This happens while capturing within Premiere 2019, or BMD Media Express. I am using the latest BMD software version that is available. I'm using a real thunderbolt 3 cable on the Ultrastudio. I think I'm doing everything right, but can't troubleshoot the problem away.
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chorrigan

  • Posts: 1
  • Joined: Sun Apr 14, 2019 6:24 pm
  • Real Name: Wojtek Szymanski

Re: Ultrastudio HD Mini Audio Sync During Capture

PostSun Apr 14, 2019 6:44 pm

Hi, I have similar issue, did you find any explanation?

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