Intensity Pro 4K Capture Card - Audio issues at 18 minutes

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mrdamour

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  • Joined: Fri Jan 18, 2019 8:14 pm
  • Real Name: Marc D'Amour

Intensity Pro 4K Capture Card - Audio issues at 18 minutes

PostFri Jan 18, 2019 8:30 pm

Does anyone using the Intensity Pro 4K Capture Card have an issue when performing long captures, that the audio starts to crackle at a very predictable interval (and then self correct?)

I have done troubleshooting as follows:

Multiple video sources
Multiple computers (to make sure it isn't a CPU or RAM issue)
Multiple resolutions of capture

On my captures, between 17:30 and 18:00 minutes into each capture, I get this crackling noise. I've done a video to show just the crackling part (starts a few seconds in) to see if anyone has experienced this same issue and has a potential fix.

https://vimeo.com/lamediaworks/review/3 ... 80601dd31e

Again - it corrects itself and will successfully capture video and clean audio for more than an hour after that initial issue. Thanks to all for any help you can provide.

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