Guidelines: Log button doesn't exist

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Roel Videler

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Guidelines: Log button doesn't exist

PostThu Aug 10, 2017 9:53 am

In the first post there's this:

The “CaptureLogs” application is installed in all DaVinci Resolve systems (except Apple App store versions). If you have a repeatable crash please follow these instructions.
1) Restart DaVinci Resolve
2) Select the help menu and then select ‘Create diagnostics log on desktop’


This button doesn't appear to exist.

Windows Resolve 14.0b.029
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DaVinci Resolve Studio 17
HP Z640, Mini Panel, Windows 10 Pro x64, 2x Intel E5-26something, 64GB, Mini Monitor 4K, GTX1080Ti
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Jean Claude

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Re: Guidelines: Log button doesn't exist

PostThu Aug 10, 2017 10:02 am

Hi, try :
1) Restart DaVinci Resolve
2) While holding the Option/Alt key, select the help menu and then select ‘Create diagnostics log on desktop’
3) Post the log or a link to it on a new thread with a description of the steps to reproduce the crash.
"Saying it is good, but doing it is better! "
Win10-1809 | Resolve Studio V16.1 | Fusion Studio V16.1 | Decklink 4K Extreme 6G | RTX 2080Ti 431.86 NSD driver! |
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Roel Videler

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Re: Guidelines: Log button doesn't exist

PostThu Aug 17, 2017 8:34 am

Thanks, that works. Why is it hidden though? (Why have any hidden buttons at all?)
DaVinci Resolve Studio 17
HP Z640, Mini Panel, Windows 10 Pro x64, 2x Intel E5-26something, 64GB, Mini Monitor 4K, GTX1080Ti
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Dwaine Maggart

Blackmagic Design

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Re: Guidelines: Log button doesn't exist

PostThu Aug 17, 2017 5:58 pm

It's not hidden on current beta versions.

Why are you using such an old beta?
Dwaine Maggart
Blackmagic Design DaVinci Support

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