Not Saving Projects and Crash - Live Save vs Backup

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Azem_Kola

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  • Real Name: Azem Kola

Not Saving Projects and Crash - Live Save vs Backup

PostWed Jun 13, 2018 3:23 pm

On Mac when Resolve Live Save and Backup are set to operate at the same time, it crashes Resolve and can't Save the Project. Can only save if Backup is not operating.
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Shrinivas Ramani

Blackmagic Design

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Re: Not Saving Projects and Crash - Live Save vs Backup

PostThu Jun 14, 2018 7:17 am

Could you give us more details please?

There are several variables - what's the exact operating system, hardware and driver specs, if you're using postgre SQL databases, if it happens with one specific project, if it is a collaboration project, how big the project is, what your project settings are, what media codecs you're using, which features do you use (or not use)...

If you can send us a diagnostic log capture (as described in viewtopic.php?f=21&t=69837), and if you can export your project as a .drp file and provide some additional context description it would help us a lot more.
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msaradini

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  • Real Name: Matteo Saradini

Re: Not Saving Projects and Crash - Live Save vs Backup

PostFri Jun 15, 2018 6:15 pm

Hello I am having the same issue as far as saving to Blackmagic Resolve Database, after a few minutes of work I am not able to save or export the project and undo/redo any change, where should I send my log and .drp file?

thanks
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Peter Chamberlain

Blackmagic Design

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Re: Not Saving Projects and Crash - Live Save vs Backup

PostSat Jun 16, 2018 7:58 am

Post link here with a space in the path
DaVinci Resolve Product Manager
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Azem_Kola

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  • Real Name: Azem Kola

Re: Not Saving Projects and Crash - Live Save vs Backup

PostMon Jun 18, 2018 4:26 pm

Having issues with uploading Crash Report ZIP file, it times out.

I think I have just experienced same issue with PC too

:(
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Azem_Kola

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  • Joined: Wed Jun 13, 2018 3:14 pm
  • Real Name: Azem Kola

Re: Not Saving Projects and Crash - Live Save vs Backup

PostMon Jun 18, 2018 4:36 pm

So here is a link to wetransfer instead, it will expire in couple of weeks

https://wetransfer.com/downloads/94d851 ... 438/b0fbdf

Thanks

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