DR16 Keeps Crashing when loading

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c41cinema

  • Posts: 7
  • Joined: Thu Jul 18, 2019 10:57 pm
  • Real Name: Kyle Abbott

DR16 Keeps Crashing when loading

PostThu Jul 18, 2019 11:02 pm

Hey all. I have been loving DR16 until recently. For some reason when I start the program, it loads, says ready on the load screen, and then crashes. It has been happening all week and only on my MacBook Pro. On my Mac mini it is fine.

Here is the .spx file for my laptop and I wasn't able to get a log report because the program never loads. I tried following the thread to get the report manually but I think it is a little outdated being it was made in 2015. And advice is greatly appreciated. Thanks!


Model Name: MacBook Pro
Model Identifier: MacBookPro15,1
Processor Name: Intel Core i9
Processor Speed: 2.4 GHz
Number of Processors: 1
Total Number of Cores: 8
L2 Cache (per Core): 256 KB
L3 Cache: 16 MB
Hyper-Threading Technology: Enabled
Memory: 32 GB
Boot ROM Version: 220.260.171.0.0 (iBridge: 16.16.5200.0.0,0)
Serial Number (system): C02YQ1MLLVDR
Hardware UUID: F6ACD7D9-27C2-5D5A-80BC-FD6F72A6B934
Computer Specs
AMD Threadripper 3960x
128gb 2667mhz
Nvidia RTX 3090
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Peter Chamberlain

Blackmagic Design

  • Posts: 14014
  • Joined: Wed Aug 22, 2012 7:08 am

Re: DR16 Keeps Crashing when loading

PostFri Jul 19, 2019 10:34 am

Please review this for logs info
viewtopic.php?f=21&t=90190
DaVinci Resolve Product Manager
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c41cinema

  • Posts: 7
  • Joined: Thu Jul 18, 2019 10:57 pm
  • Real Name: Kyle Abbott

Re: DR16 Keeps Crashing when loading

PostFri Jul 19, 2019 4:16 pm

So I followed what it said and I couldn't find anything that was an application to get the log files. Here is a screen shot of what I see in the davinci resolve folder.
Attachments
Screen Shot 2019-07-19 at 10.15.21 AM.png
Screen Shot 2019-07-19 at 10.15.21 AM.png (177.78 KiB) Viewed 746 times
Computer Specs
AMD Threadripper 3960x
128gb 2667mhz
Nvidia RTX 3090

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