Resolve won't open after being closed.

  • Author
  • Message
Offline

C. Daniels

  • Posts: 4
  • Joined: Sat Oct 26, 2019 3:41 pm
  • Real Name: Charles Daniels

Resolve won't open after being closed.

PostSun Nov 03, 2019 11:18 pm

System: Ryzen Threadripper 2920X 12 core CPU
64 gb RAM Windows 10 Home 64-bit
GPU-- Geforce RTX 2060, 6gb

A weird, minor but annoying thing. I open Davinci Resolve, use it, then exit by clicking on 'Quit Davinci Resolve' in the dropdown menu.

When I decide to start Davinci again a bit later to resume work on a project, I click on the Davinci Resolve icon either on the desktop OR in the Program menu (makes no apparent difference). The mouse pointer shows the little activity icon for a few seconds, and then nothing happens and Davinci does not open, nor will it with consecutive attempts.

HOWEVER, if I hit Ctrl-Alt-Del and go into the task manager, I will find the Resolve icon sitting in there, pretty as you please, active but using 0% of the CPU. If I hit 'end task' on Resolve, then close the task manager and go once again to click on the DVR icon in the program menu or desktop shortcut, THEN Davinci Resolve will start and run properly.

This has been pretty consistent for me, particularly since I updated to 16.1.1.005

FYI.
Offline
User avatar

waltervolpatto

  • Posts: 7414
  • Joined: Thu Feb 07, 2013 5:07 pm
  • Location: 1146 North Las Palmas Ave. Hollywood, California 90038 USA

Re: Resolve won't open after being closed.

PostMon Nov 04, 2019 5:37 am

I saw that in my system as well, the previous instance of resolve never closed.

It started to do that with v16.1.
SuperServer 5039AD-I
C9X299-PGF - DDR4-2400 16x4 GB
i9-7920xCPU 12c 2.90GHz Water cooled
2x 1080ti DeckLink Studio 4K (11.4)
W10-1903 - BMR St. 16.1.2.026
nvidia: 441.66 studio
Offline

Richard Danek

  • Posts: 37
  • Joined: Mon Mar 06, 2017 4:44 am

Re: Resolve won't open after being closed.

PostMon Nov 04, 2019 1:34 pm

waltervolpatto wrote:I saw that in my system as well, the previous instance of resolve never closed.

It started to do that with v16.1.


I get that behaviour as well. I find that, on my Windows system, I have to pull up the Task Manager and kill the still-running DaVinci Resolve there. Then it starts normally.
RC Danek - System Configuration Information
-----
Intel e5-1620 CPU 3.6 Ghz
16 GB memory
Windows 10 Pro 64 bit, x64 processor
HP Z420 Workstation
465 GB SSD
NVIDIA Aeorus 1080ti 11GB GDDR5
1920x1080, 8-bit, RGB, Standard Dynamic Range
Offline
User avatar

Charles Bennett

  • Posts: 1020
  • Joined: Sat Nov 05, 2016 11:55 am
  • Location: United Kingdom

Re: Resolve won't open after being closed.

PostMon Nov 04, 2019 1:54 pm

I have seen that a few people have this problem, but have never had it myself. When trying to answer questions on the forum I often open Resolve multiple times. It must like something about my system. :)
Dell XPS 8700 i7-4790 @ 3.60GHz, 24GB RAM, GTX 1060/6GB (441.66 Studio Driver), Win 10 Home-Build 18362, Resolve 16.1.2 (free), Dual Monitors.
Dell 490 Workstation, 2 X 4 core Xeon , 16GB ECC RAM, GTX 650, Win 7 Ultimate, Digi 002R, Pro Tools 2018.7
Offline

Diede van Vree

  • Posts: 98
  • Joined: Fri Dec 01, 2017 1:00 pm
  • Location: NL

Re: Resolve won't open after being closed.

PostWed Nov 06, 2019 9:35 pm

Had this problem. Updated to the latest drivers from Nvidia studio solved it for me.

Windows 10, resolve 16.1 studio, intel i7-7800x, ram 128gb, 1080GTX.
Windows 10, Resolve Studio 16.1.2 , Nvidia 442.19
Intel 9960x (16C/32T), 128gb RAM, 1080 GTX 8GB
mobo: Asus 299x TUF Mark 2
Offline
User avatar

waltervolpatto

  • Posts: 7414
  • Joined: Thu Feb 07, 2013 5:07 pm
  • Location: 1146 North Las Palmas Ave. Hollywood, California 90038 USA

Re: Resolve won't open after being closed.

PostThu Nov 07, 2019 1:00 am

Diede van Vree wrote:Had this problem. Updated to the latest drivers from Nvidia studio solved it for me.

Windows 10, resolve 16.1 studio, intel i7-7800x, ram 128gb, 1080GTX.


which drivers version exactly?
SuperServer 5039AD-I
C9X299-PGF - DDR4-2400 16x4 GB
i9-7920xCPU 12c 2.90GHz Water cooled
2x 1080ti DeckLink Studio 4K (11.4)
W10-1903 - BMR St. 16.1.2.026
nvidia: 441.66 studio
Offline

Michael_Andreas

  • Posts: 1489
  • Joined: Sat Jan 05, 2019 9:40 pm
  • Real Name: Michael Andreas

Re: Resolve won't open after being closed.

PostThu Nov 07, 2019 1:50 am

If you're using Blackmagic RAW footage, recommend you continue to use the NVIDIA driver identified in your signature. See viewtopic.php?f=21&t=102152

I experienced the reluctant restart of DR several times during the few hours I tried out 16.1. Haven't had it happen with 16.1.1
_________________________________________________
DR Studio 16.1.2.026, Win10Pro 1909/18363.535 - i7-6700K@4GHz, 32GB RAM
RTX 2070 8GB, "Studio" driver 442.19 2/3, prev: 441.66, 431.86
OS,Library: 1TB SSD - Project: 1TB SSD - Cache: 1TB NVMe
Offline

GryFyGuy

  • Posts: 6
  • Joined: Sun Jul 28, 2019 5:44 pm
  • Real Name: Greg Stevenson

Re: Resolve won't open after being closed.

PostSat Nov 09, 2019 3:39 pm

Ditto with the issue and task manager work around. Not using raw or doing anything else fancy. Issue is not consistent.
System
Resolve: 16.1.1.005 (free)
OS: Window 10 Pro Version 10.0.18362 Build 18362
CPU: i7-4790K @ 4.00GHz
Ram: 32GB
GPU: Nvidia Quadro K4200 Driver: 10.18.13.5330
2xMonitors
Offline

Michael_Andreas

  • Posts: 1489
  • Joined: Sat Jan 05, 2019 9:40 pm
  • Real Name: Michael Andreas

Re: Resolve won't open after being closed.

PostSat Nov 09, 2019 11:42 pm

If you update from DR 15.x to 16.x, your database will be restructured and you will not be able to reverse your decision unless you've made a backup of your database first and restore it.

Why are you still using 15.2 instead of 15.3.1? I've heard that sometimes a major Windows update will cause some settings to change, so maybe installing 15.3.1 will fix things. Then later on depending on where your projects are you can think about upgrading to 16.x, right now it would be 16.1.1.
_________________________________________________
DR Studio 16.1.2.026, Win10Pro 1909/18363.535 - i7-6700K@4GHz, 32GB RAM
RTX 2070 8GB, "Studio" driver 442.19 2/3, prev: 441.66, 431.86
OS,Library: 1TB SSD - Project: 1TB SSD - Cache: 1TB NVMe
Offline
User avatar

IngolfZ

  • Posts: 35
  • Joined: Mon Aug 26, 2019 12:02 pm
  • Location: Germany
  • Real Name: Ingolf Zielinski

Re: Resolve won't open after being closed.

PostSun Nov 10, 2019 8:54 am

GryFyGuy wrote:Ditto with the issue and task manager work around. Not using raw or doing anything else fancy. Issue is not consistent.

Same here, but sometimes even killing Resolve by task manager is not possible.
Best regards Ingolf
Desktop: i7-7700K, Gigabyte GTX 1060 OC 6GB driver 441.66, 32GB RAM, W10prof64 1909; Resolve Studio 16.1.2.026
Offline

emteepee

  • Posts: 25
  • Joined: Tue Jul 23, 2019 11:17 am
  • Location: Northumberland, England
  • Real Name: Mike Todd

Re: Resolve won't open after being closed.

PostMon Nov 11, 2019 9:36 pm

I have exactly this problem too.

As has been mentioned, DR doesn't always shut itself down properly and leaves open processes.

I note the comment that there's no CPU activity, but there is a tiny bit (<0.01%) which only shows up on SysInternals process explorer . It also holds on to a lot of system RAM (12 Gbytes when I just encountered it).

If I shut DR down after doing only a small amount of work, it doesn't seem to leave a process running - so I'm trying to isolate what it is that causes it to happen.
Windows 10 Pro : Intel i9-7900X @ 3.6GHz (max 4.3GHz)
64GByte 3.5GHz DDR4 RAM : 2TByte M2 SSD
Geforce GTX 1070 Ti (8GByte) : latest 4-Nov-19 Studio/creative driver
Davinci Resolve 16.1.2.026 Studio
Offline
User avatar

deBabba

  • Posts: 62
  • Joined: Sun Apr 21, 2019 3:32 pm
  • Location: Germany
  • Real Name: Andi Wilker

Re: Resolve won't open after being closed.

PostTue Nov 12, 2019 9:46 am

IngolfZ wrote:
GryFyGuy wrote:Ditto with the issue and task manager work around. Not using raw or doing anything else fancy. Issue is not consistent.

Same here, but sometimes even killing Resolve by task manager is not possible.


Hi Ingolf,
same here, I experienced several crashes out of different situations. Sometimes Resolves hangs in Backgroundprocesses (Hintergrundprozesse), after killing each of them, you should be able to restart Resolve.

PS:
I am back on Version 16.1.b03 which is build 033 because on any higher version I had crashes over crashes during rendering H264 and huge problems (stuttering) on playback and preview H264 footage
:(
- I7-7700K@4,7GHz, 32GB@3600MHz, Intel HD630 + Geforce RTX2070 8GB, 960Evo 1TB(M.2)
- Sony RX100M4, RX10M3, Phantom 4pro (UHDp60)
- Win 10 Pro latest patch
- Resolve 16.1.2 (Studio)
cheers, Andi
Offline

emteepee

  • Posts: 25
  • Joined: Tue Jul 23, 2019 11:17 am
  • Location: Northumberland, England
  • Real Name: Mike Todd

Re: Resolve won't open after being closed.

PostTue Nov 12, 2019 6:11 pm

Even weirder … straight after a reboot just now, I ran Resolve (studio 16.1.1) and the cursor showed that there was activity. Then nothing.

I looked at Task Manager, and there was the usual DaVinci Resolve entry running at 0%.

I didn't bother killing it, and went on to do a few other things. About 4 minutes later, Resolve burst into life and started its boot up (which always takes about 45 seconds).

Not sure if that info is a help or a hindrance, but I felt it worth reporting.
Windows 10 Pro : Intel i9-7900X @ 3.6GHz (max 4.3GHz)
64GByte 3.5GHz DDR4 RAM : 2TByte M2 SSD
Geforce GTX 1070 Ti (8GByte) : latest 4-Nov-19 Studio/creative driver
Davinci Resolve 16.1.2.026 Studio
Offline
User avatar

Bruce.Williams

  • Posts: 28
  • Joined: Sat Aug 19, 2017 4:22 pm

Re: Resolve won't open after being closed.

PostFri Nov 15, 2019 3:50 am

Same issue here..... I'd like to know which NVIDIA drivers were the culprit?
Bruce Williams Photography

www.facebook.com/BruceWilliamsPhotography
brucewilliams.zenfolio.com

Win 10 64 bit
ASUS MB: X99A with Intel i7 CPU, 3.3 GHz
32 GB RAM, 2 X 1TB + 2 X 500GB SSD
NVIDIA GTX 1080 with 8GB of RAM - 440.97
DaVinci Resolve 16.1.1
Offline

Michael_Andreas

  • Posts: 1489
  • Joined: Sat Jan 05, 2019 9:40 pm
  • Real Name: Michael Andreas

Re: Resolve won't open after being closed.

PostFri Nov 15, 2019 4:29 am

Recent NVIDIA drivers have been identified as causing problems with BRAW, if they're a source of other problems that's not clear. viewtopic.php?f=21&t=102152
_________________________________________________
DR Studio 16.1.2.026, Win10Pro 1909/18363.535 - i7-6700K@4GHz, 32GB RAM
RTX 2070 8GB, "Studio" driver 442.19 2/3, prev: 441.66, 431.86
OS,Library: 1TB SSD - Project: 1TB SSD - Cache: 1TB NVMe
Offline

PavellabIND

  • Posts: 1
  • Joined: Mon Nov 18, 2019 8:45 am
  • Real Name: Pavel Pavlov

Re: Resolve won't open after being closed.

PostMon Nov 18, 2019 8:48 am

I have the same issue, tried reinstalling, going to do a fresh windows install, try again, then will post reports
Last edited by PavellabIND on Tue Nov 19, 2019 6:03 pm, edited 1 time in total.
Davinci Resolve non-Studio
Win10 Pro, Ryzen 7 2700, 16GB, GTX1050Ti
Offline
User avatar

IngolfZ

  • Posts: 35
  • Joined: Mon Aug 26, 2019 12:02 pm
  • Location: Germany
  • Real Name: Ingolf Zielinski

Re: Resolve won't open after being closed.

PostMon Nov 18, 2019 10:52 am

I didn't have this issue for a few days, but today it is back. Resolve didn't shutdown properly.
In the attached screenshot you can see which tasks are still alive minutes after shutting down Resolve.
DVR_16.1.1_doesnt_shutdown.JPG
DVR_16.1.1_doesnt_shutdown.JPG (333.52 KiB) Viewed 13927 times
Best regards Ingolf
Desktop: i7-7700K, Gigabyte GTX 1060 OC 6GB driver 441.66, 32GB RAM, W10prof64 1909; Resolve Studio 16.1.2.026
Offline
User avatar

deBabba

  • Posts: 62
  • Joined: Sun Apr 21, 2019 3:32 pm
  • Location: Germany
  • Real Name: Andi Wilker

Re: Resolve won't open after being closed.

PostMon Nov 18, 2019 1:08 pm

Hi Ingolf,
those where the same ones which I have seen too. I asume you are working with h264 footage as I do.
All versions above 16.1b03 have issues with h264 and h265 footage which concerns playback and rendering.
That's the reason I went back to 16.1b03 and this kind of problem doesn't appear again.

Still waiting on the next version which hopefully will fix this and other issues.
- I7-7700K@4,7GHz, 32GB@3600MHz, Intel HD630 + Geforce RTX2070 8GB, 960Evo 1TB(M.2)
- Sony RX100M4, RX10M3, Phantom 4pro (UHDp60)
- Win 10 Pro latest patch
- Resolve 16.1.2 (Studio)
cheers, Andi
Offline
User avatar

IngolfZ

  • Posts: 35
  • Joined: Mon Aug 26, 2019 12:02 pm
  • Location: Germany
  • Real Name: Ingolf Zielinski

Re: Resolve won't open after being closed.

PostMon Nov 18, 2019 1:20 pm

Hi Andy,

you are right. Source is h265, destination (delivery) is h264.

Best regards to OF :lol:
Best regards Ingolf
Desktop: i7-7700K, Gigabyte GTX 1060 OC 6GB driver 441.66, 32GB RAM, W10prof64 1909; Resolve Studio 16.1.2.026
Offline
User avatar

deBabba

  • Posts: 62
  • Joined: Sun Apr 21, 2019 3:32 pm
  • Location: Germany
  • Real Name: Andi Wilker

Re: Resolve won't open after being closed.

PostMon Nov 18, 2019 1:32 pm

8-)
- I7-7700K@4,7GHz, 32GB@3600MHz, Intel HD630 + Geforce RTX2070 8GB, 960Evo 1TB(M.2)
- Sony RX100M4, RX10M3, Phantom 4pro (UHDp60)
- Win 10 Pro latest patch
- Resolve 16.1.2 (Studio)
cheers, Andi
Offline

Michael_Andreas

  • Posts: 1489
  • Joined: Sat Jan 05, 2019 9:40 pm
  • Real Name: Michael Andreas

Re: Resolve won't open after being closed.

PostMon Nov 18, 2019 3:48 pm

I experienced the reluctant restart of DR several times during the few hours I tried out 16.1. Haven't had it happen with 16.1.1
_________________________________________________
DR Studio 16.1.2.026, Win10Pro 1909/18363.535 - i7-6700K@4GHz, 32GB RAM
RTX 2070 8GB, "Studio" driver 442.19 2/3, prev: 441.66, 431.86
OS,Library: 1TB SSD - Project: 1TB SSD - Cache: 1TB NVMe
Offline
User avatar

deBabba

  • Posts: 62
  • Joined: Sun Apr 21, 2019 3:32 pm
  • Location: Germany
  • Real Name: Andi Wilker

Re: Resolve won't open after being closed.

PostMon Nov 18, 2019 3:51 pm

Michael_Andreas wrote:I experienced the reluctant restart of DR several times during the few hours I tried out 16.1. Haven't had it happen with 16.1.1

Which kind of footage do you use?
- I7-7700K@4,7GHz, 32GB@3600MHz, Intel HD630 + Geforce RTX2070 8GB, 960Evo 1TB(M.2)
- Sony RX100M4, RX10M3, Phantom 4pro (UHDp60)
- Win 10 Pro latest patch
- Resolve 16.1.2 (Studio)
cheers, Andi
Offline

Michael_Andreas

  • Posts: 1489
  • Joined: Sat Jan 05, 2019 9:40 pm
  • Real Name: Michael Andreas

Re: Resolve won't open after being closed.

PostMon Nov 18, 2019 7:24 pm

Today I've had this happen a couple of times with 16.1.1. Still playing with it, once I found a Project Manager task way down on the list and was able to kill it. But that might have happened on a restart, as I said I'm still playing with it.
_________________________________________________
DR Studio 16.1.2.026, Win10Pro 1909/18363.535 - i7-6700K@4GHz, 32GB RAM
RTX 2070 8GB, "Studio" driver 442.19 2/3, prev: 441.66, 431.86
OS,Library: 1TB SSD - Project: 1TB SSD - Cache: 1TB NVMe
Offline

Pavel Leshchishin

  • Posts: 1
  • Joined: Mon Nov 18, 2019 9:23 pm
  • Real Name: Pavel Leshchishin

Re: Resolve won't open after being closed.

PostMon Nov 18, 2019 9:27 pm

As soon as I installed the release version 15.0.0.86 I could not launch Resolve anymore. It would show up in the Task Manager but nothing else.

Tried uninstalling and reinstalling multiple versions. (V14 and all v15 betas worked for me)
Offline

Dermot Shane

  • Posts: 2055
  • Joined: Tue Nov 11, 2014 6:48 pm
  • Location: Vancouver, Canada

Re: Resolve won't open after being closed.

PostTue Nov 19, 2019 4:54 am

deBabba wrote:
Michael_Andreas wrote:I experienced the reluctant restart of DR several times during the few hours I tried out 16.1. Haven't had it happen with 16.1.1

Which kind of footage do you use?


i have it happen frequently, but not every time, and have not been able to see a pattern

my source footage is mainly ArriRAW, RED and ArriProrez, some DJI, but that's been transcoded to ProRez before it got to me

so i'm not seeing any h264 sources

but i am rendering screeners to h264, so i'll look for a commonality between the issue with haveing to kill it in taskmangler, and rendering h264
Offline
User avatar

waltervolpatto

  • Posts: 7414
  • Joined: Thu Feb 07, 2013 5:07 pm
  • Location: 1146 North Las Palmas Ave. Hollywood, California 90038 USA

Re: Resolve won't open after being closed.

PostTue Nov 19, 2019 5:45 am

Dermot Shane wrote:
deBabba wrote:
Michael_Andreas wrote:I experienced the reluctant restart of DR several times during the few hours I tried out 16.1. Haven't had it happen with 16.1.1

Which kind of footage do you use?


i have it happen frequently, but not every time, and have not been able to see a pattern

my source footage is mainly ArriRAW, RED and ArriProrez, some DJI, but that's been transcoded to ProRez before it got to me

so i'm not seeing any h264 sources

but i am rendering screeners to h264, so i'll look for a commonality between the issue with haveing to kill it in taskmangler, and rendering h264


I almost never use H264 and I still get it (on winzoz)
SuperServer 5039AD-I
C9X299-PGF - DDR4-2400 16x4 GB
i9-7920xCPU 12c 2.90GHz Water cooled
2x 1080ti DeckLink Studio 4K (11.4)
W10-1903 - BMR St. 16.1.2.026
nvidia: 441.66 studio
Offline
User avatar

deBabba

  • Posts: 62
  • Joined: Sun Apr 21, 2019 3:32 pm
  • Location: Germany
  • Real Name: Andi Wilker

Re: Resolve won't open after being closed.

PostTue Nov 19, 2019 10:47 am

waltervolpatto wrote:I almost never use H264 and I still get it (on winzoz)

The hanging processes are also DPDecoder.exe?
- I7-7700K@4,7GHz, 32GB@3600MHz, Intel HD630 + Geforce RTX2070 8GB, 960Evo 1TB(M.2)
- Sony RX100M4, RX10M3, Phantom 4pro (UHDp60)
- Win 10 Pro latest patch
- Resolve 16.1.2 (Studio)
cheers, Andi
Offline
User avatar

waltervolpatto

  • Posts: 7414
  • Joined: Thu Feb 07, 2013 5:07 pm
  • Location: 1146 North Las Palmas Ave. Hollywood, California 90038 USA

Re: Resolve won't open after being closed.

PostWed Nov 20, 2019 12:45 am

deBabba wrote:
waltervolpatto wrote:I almost never use H264 and I still get it (on winzoz)

The hanging processes are also DPDecoder.exe?


I need to check that, not sure.
SuperServer 5039AD-I
C9X299-PGF - DDR4-2400 16x4 GB
i9-7920xCPU 12c 2.90GHz Water cooled
2x 1080ti DeckLink Studio 4K (11.4)
W10-1903 - BMR St. 16.1.2.026
nvidia: 441.66 studio
Offline
User avatar

robozb

  • Posts: 293
  • Joined: Wed Apr 17, 2019 6:48 am
  • Location: Hungary
  • Real Name: Roboz Bela Tamas

Re: Resolve won't open after being closed.

PostTue Nov 26, 2019 1:21 pm

BUG: Many times I have to stop the process(Resolve) manually in the Win10 task manager!

Win10 Pro 64bit version:1809, build: 17763.805 (on inner SSD)
Dell Inspiron 15-7577
32 GB Ram
4 GB VRam GeForce 1050 Ti (430.86 driver)
Intel HD630: 26.20.100.7323
Resolve Cache, Files on a 512GB SSD connected with USB-C
Resolve Version: 16.1.1.005
Offline

Diede van Vree

  • Posts: 98
  • Joined: Fri Dec 01, 2017 1:00 pm
  • Location: NL

Re: Resolve won't open after being closed.

PostFri Nov 29, 2019 4:48 pm

robozb wrote:BUG: Many times I have to stop the process(Resolve) manually in the Win10 task manager!

Win10 Pro 64bit version:1809, build: 17763.805 (on inner SSD)
Dell Inspiron 15-7577
32 GB Ram
4 GB VRam GeForce 1050 Ti (430.86 driver)
Intel HD630: 26.20.100.7323
Resolve Cache, Files on a 512GB SSD connected with USB-C
Resolve Version: 16.1.1.005
I am having the same issues. First I changed back to studio drivers 431.86 and that seemed to work. But some time later it came back. I turned of "dynamic project switching" and everything is working normal again. Can you check if this works for you?

Windows 10, resolve 16.1 studio, intel i7-7800x, ram 128gb, 1080GTX.
Windows 10, Resolve Studio 16.1.2 , Nvidia 442.19
Intel 9960x (16C/32T), 128gb RAM, 1080 GTX 8GB
mobo: Asus 299x TUF Mark 2
Offline
User avatar

robozb

  • Posts: 293
  • Joined: Wed Apr 17, 2019 6:48 am
  • Location: Hungary
  • Real Name: Roboz Bela Tamas

Re: Resolve won't open after being closed.

PostFri Nov 29, 2019 5:17 pm

I didn't experience any effect of dynamic switching related to rs remaining in memory incorrectly after exit. If I remember well, I couldn't use version 431 Nvidia driver, the program even didn't start.

Thanks: Bela
Offline

Richard Danek

  • Posts: 37
  • Joined: Mon Mar 06, 2017 4:44 am

Re: Resolve won't open after being closed.

PostFri Nov 29, 2019 7:21 pm

Right now, I have a project that won't let me render out a video. Resolve just crashes. It just dies outright with no error logging option that sometimes pops up. I ran the Arorus Engine monitor that shows GPU clock, Memory clock, and GPU voltage. When Resolve is running, the GPU clock goes up. After it crashes, the GPU clock keeps running. When I kill the Resolve process with Task Manager, the GPU clock drops to what I assume is it's idle level.

Right now, my confidence in using Resolve is very low. I had to complete my last project without color correction using Hitfilm Express. I have tried the earlier nVidia driver (as recommended in this discussion) to no avail.

I'm hoping some future upgrade fixes this. It's disappointing that something that I've done many times before is failing so much, now.
RC Danek - System Configuration Information
-----
Intel e5-1620 CPU 3.6 Ghz
16 GB memory
Windows 10 Pro 64 bit, x64 processor
HP Z420 Workstation
465 GB SSD
NVIDIA Aeorus 1080ti 11GB GDDR5
1920x1080, 8-bit, RGB, Standard Dynamic Range
Offline

newuser1471

  • Posts: 1
  • Joined: Fri Nov 29, 2019 4:53 pm
  • Real Name: Kevin Lee

Re: Resolve won't open after being closed.

PostFri Nov 29, 2019 8:23 pm

Hi all,

I've been using DR 16 for about a month now and this morning I edited a bunch of images in my timeline and I started getting "media offline" problems. This gradually worsened until the program was unable to save. Finally I forced the program closed, restarted the computer, and I haven't been able to launch DR since. I see it pop up in the task manager for a second before it shows "suspended". I tried generating a log but it won't even allow me to do that. I tried reinstalling several times but it still won't open. I notice during the install the CMD.exe shows an error with Windows Defender but otherwise says the install worked.

Any thoughts?

Kevin
Offline

deezid

  • Posts: 255
  • Joined: Wed Sep 19, 2018 10:38 am
  • Real Name: Dennis Schmitz

Re: Resolve won't open after being closed.

PostTue Dec 03, 2019 12:33 am

I have this issue on my Windows installations, too using NVIDIA cards.
Closing DPDecoder.exe and Resolve does the trick.

No such issue on my Linux installations though.
Download my 55M Advanced Luts for the Pocket 4K and 6K here:
www.55media.net/55m-p4k-color
Offline
User avatar

robozb

  • Posts: 293
  • Joined: Wed Apr 17, 2019 6:48 am
  • Location: Hungary
  • Real Name: Roboz Bela Tamas

Re: Resolve won't open after being closed.

PostThu Dec 19, 2019 8:00 am

Incredible annoying, all the time you have to kill the Resolve in Tasks list, amateur :(
Attachments
kill.JPG
kill.JPG (149.26 KiB) Viewed 1376 times
Offline
User avatar

robozb

  • Posts: 293
  • Joined: Wed Apr 17, 2019 6:48 am
  • Location: Hungary
  • Real Name: Roboz Bela Tamas

Re: Resolve won't open after being closed.

PostThu Dec 19, 2019 12:18 pm

people are discouraged from work by not simply restarting the program
all the time, all the time!!!
Offline

rhgkswhd

  • Posts: 4
  • Joined: Fri Dec 20, 2019 1:30 pm
  • Real Name: Hanjong Ko

Re: Resolve won't open after being closed.

PostMon Dec 30, 2019 7:30 pm

Same issue here. :(
Windows 10 Pro, Davinci Resolve Studio
i9-9900k, 64gb, Nvidia RTX 4000
Eizo CG319X, Sony A7R4
Offline
User avatar

robozb

  • Posts: 293
  • Joined: Wed Apr 17, 2019 6:48 am
  • Location: Hungary
  • Real Name: Roboz Bela Tamas

Re: Resolve won't open after being closed.

PostThu Jan 02, 2020 11:59 am

16.1.2 doesn't exit properly remain in tasks list!!! Unacceptable!!!

Win10 Pro 64bit version:1809, build: 17763.914 (on inner SSD)
Dell Inspiron 15-7577
32 GB Ram
4 GB VRam GeForce 1050 Ti (430.86 driver)
Intel HD630: 26.20.100.7323
Resolve Cache, Files on a 512GB SSD connected with USB-C
Resolve Version: 16.1.2.026
Offline

chrisbrearley

  • Posts: 146
  • Joined: Tue Nov 05, 2013 2:19 pm

Re: Resolve won't open after being closed.

PostThu Jan 16, 2020 3:14 pm

How did this not get fixed for 16.1.2? Absolute nonsense.
Offline
User avatar

loikwax

  • Posts: 3
  • Joined: Fri Jan 24, 2020 6:18 am
  • Real Name: Loik Cyr

Re: Resolve won't open after being closed.

PostFri Jan 24, 2020 7:17 pm

It's consistently happening to me and I'm on the latest version of Resolve.
Blackmagic Pocket 4K
Cine housed Canon FD's (24 f2, 28 f2, 35 f2, 50 f1.4, 85 f1.8 & 35-105 f3.5)

i5 7500K, 1050ti 4GB, 24GB DDR4 2400mhz
Offline
User avatar

waltervolpatto

  • Posts: 7414
  • Joined: Thu Feb 07, 2013 5:07 pm
  • Location: 1146 North Las Palmas Ave. Hollywood, California 90038 USA

Re: Resolve won't open after being closed.

PostSat Jan 25, 2020 3:41 am

At least in one occasion, it looked to me as if the main gui closed correctly, but the gui scope window was hanging a bit longer than what it should.

Then killing the process fixed....

Not sure 100%... I could not find a reliable replication method user.
SuperServer 5039AD-I
C9X299-PGF - DDR4-2400 16x4 GB
i9-7920xCPU 12c 2.90GHz Water cooled
2x 1080ti DeckLink Studio 4K (11.4)
W10-1903 - BMR St. 16.1.2.026
nvidia: 441.66 studio
Offline
User avatar

Charles Bennett

  • Posts: 1020
  • Joined: Sat Nov 05, 2016 11:55 am
  • Location: United Kingdom

Re: Resolve won't open after being closed.

PostSat Jan 25, 2020 11:04 pm

As I posted before, I have never had this problem. I always render to h264 as well. This is what I see in Task Manager with Resolve running and stopped. For Resolve to not shut down sounds like a related background process not releasing it.
Attachments
Resolve in Task Manager.jpg
Resolve in Task Manager.jpg (354.32 KiB) Viewed 622 times
Dell XPS 8700 i7-4790 @ 3.60GHz, 24GB RAM, GTX 1060/6GB (441.66 Studio Driver), Win 10 Home-Build 18362, Resolve 16.1.2 (free), Dual Monitors.
Dell 490 Workstation, 2 X 4 core Xeon , 16GB ECC RAM, GTX 650, Win 7 Ultimate, Digi 002R, Pro Tools 2018.7
Offline
User avatar

robozb

  • Posts: 293
  • Joined: Wed Apr 17, 2019 6:48 am
  • Location: Hungary
  • Real Name: Roboz Bela Tamas

Re: Resolve won't open after being closed.

PostMon Jan 27, 2020 3:23 pm

I experienced the problem exactly now again :( that is still exist

Win10 Pro 64bit version:1809, build: 17763.973 (on inner SSD)
Dell Inspiron 15-7577
32 GB Ram
4 GB VRam GeForce 1050 Ti (430.86 driver)
Intel HD630: 26.20.100.7323
Resolve Cache, Files on a 512GB SSD connected with USB-C
Resolve Version: 16.1.2.026
Offline
User avatar

robozb

  • Posts: 293
  • Joined: Wed Apr 17, 2019 6:48 am
  • Location: Hungary
  • Real Name: Roboz Bela Tamas

Re: Resolve won't open after being closed.

PostTue Feb 04, 2020 3:20 am

A good workaround could be this: a bat fiile run as administrator:
Aim: force kill Resolve process if wasn't closed completely
Content:
-----------------------------------------------------------
taskkill /f /im Resolve.exe
pause
-----------------------------------------------------------


https://docs.microsoft.com/en-us/window ... s/taskkill

/f Specifies that processes be forcefully terminated. This parameter is ignored for remote processes; all remote processes are forcefully terminated.

/im <ImageName> Specifies

Return to DaVinci Resolve Beta Feedback

Who is online

Users browsing this forum: No registered users and 5 guests