New Media Offline issue with certain files

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RetroPixer

  • Posts: 5
  • Joined: Mon Nov 19, 2018 4:35 pm
  • Real Name: Ali Arman

New Media Offline issue with certain files

PostSun Oct 06, 2019 3:19 am

I shot some clips today with my new iPhone 11 Pro Max. The clips were recorded as 1920x1088/29.99 fps HD MOV files. When I bring them to Resolve for editing, after timeline creation, clip thumbnails flash and turn red "Media Offline" in the Media Bin, and I also see random Media Offline frames in the timeline itself.

I have provided the diags/log package, a screen capture, and an sample MOV file, to recreate the issue, at the following OneDrive URL: https://1drv.ms/u/s!Av-wafpn6kHsg6I3jmP ... g?e=QknsMn
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mediaoffline.png
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RetroPixer

  • Posts: 5
  • Joined: Mon Nov 19, 2018 4:35 pm
  • Real Name: Ali Arman

Re: New Media Offline issue with certain files

PostSun Nov 10, 2019 7:10 pm

Upgraded to 16.1.1.005. The issue persists.

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