Resolve won't open after being closed.

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C. Daniels

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Resolve won't open after being closed.

PostSun Nov 03, 2019 11:18 pm

System: Ryzen Threadripper 2920X 12 core CPU
64 gb RAM Windows 10 Home 64-bit
GPU-- Geforce RTX 2060, 6gb

A weird, minor but annoying thing. I open Davinci Resolve, use it, then exit by clicking on 'Quit Davinci Resolve' in the dropdown menu.

When I decide to start Davinci again a bit later to resume work on a project, I click on the Davinci Resolve icon either on the desktop OR in the Program menu (makes no apparent difference). The mouse pointer shows the little activity icon for a few seconds, and then nothing happens and Davinci does not open, nor will it with consecutive attempts.

HOWEVER, if I hit Ctrl-Alt-Del and go into the task manager, I will find the Resolve icon sitting in there, pretty as you please, active but using 0% of the CPU. If I hit 'end task' on Resolve, then close the task manager and go once again to click on the DVR icon in the program menu or desktop shortcut, THEN Davinci Resolve will start and run properly.

This has been pretty consistent for me, particularly since I updated to 16.1.1.005

FYI.
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waltervolpatto

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Re: Resolve won't open after being closed.

PostMon Nov 04, 2019 5:37 am

I saw that in my system as well, the previous instance of resolve never closed.

It started to do that with v16.1.
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Richard Danek

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Re: Resolve won't open after being closed.

PostMon Nov 04, 2019 1:34 pm

waltervolpatto wrote:I saw that in my system as well, the previous instance of resolve never closed.

It started to do that with v16.1.


I get that behaviour as well. I find that, on my Windows system, I have to pull up the Task Manager and kill the still-running DaVinci Resolve there. Then it starts normally.
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Charles Bennett

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Re: Resolve won't open after being closed.

PostMon Nov 04, 2019 1:54 pm

I have seen that a few people have this problem, but have never had it myself. When trying to answer questions on the forum I often open Resolve multiple times. It must like something about my system. :)
Resolve Studio 19.0b build 20
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Diede van Vree

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Re: Resolve won't open after being closed.

PostWed Nov 06, 2019 9:35 pm

Had this problem. Updated to the latest drivers from Nvidia studio solved it for me.

Windows 10, resolve 16.1 studio, intel i7-7800x, ram 128gb, 1080GTX.
Windows 10 2004, Resolve Studio 17, Nvidia Studio 457.30
Intel 9960x (16C/32T), 128gb RAM, 1080 GTX 8GB
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waltervolpatto

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Re: Resolve won't open after being closed.

PostThu Nov 07, 2019 1:00 am

Diede van Vree wrote:Had this problem. Updated to the latest drivers from Nvidia studio solved it for me.

Windows 10, resolve 16.1 studio, intel i7-7800x, ram 128gb, 1080GTX.


which drivers version exactly?
W10-19043.1645- Supermicro MB C9X299-PGF - RAM 128GB CPU i9-10980XE 16c 4.3GHz (Oc) Water cooled
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Michael_Andreas

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Re: Resolve won't open after being closed.

PostThu Nov 07, 2019 1:50 am

If you're using Blackmagic RAW footage, recommend you continue to use the NVIDIA driver identified in your signature. See viewtopic.php?f=21&t=102152

I experienced the reluctant restart of DR several times during the few hours I tried out 16.1. Haven't had it happen with 16.1.1
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GryFyGuy

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Re: Resolve won't open after being closed.

PostSat Nov 09, 2019 3:39 pm

Ditto with the issue and task manager work around. Not using raw or doing anything else fancy. Issue is not consistent.
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Michael_Andreas

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Re: Resolve won't open after being closed.

PostSat Nov 09, 2019 11:42 pm

If you update from DR 15.x to 16.x, your database will be restructured and you will not be able to reverse your decision unless you've made a backup of your database first and restore it.

Why are you still using 15.2 instead of 15.3.1? I've heard that sometimes a major Windows update will cause some settings to change, so maybe installing 15.3.1 will fix things. Then later on depending on where your projects are you can think about upgrading to 16.x, right now it would be 16.1.1.
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IngolfZ

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Re: Resolve won't open after being closed.

PostSun Nov 10, 2019 8:54 am

GryFyGuy wrote:Ditto with the issue and task manager work around. Not using raw or doing anything else fancy. Issue is not consistent.

Same here, but sometimes even killing Resolve by task manager is not possible.
Best regards Ingolf
Desktop: i7-7700K, Gigabyte GTX 1060 OC 6GB studio driver 462.59, 32GB RAM, W10prof64 20H2; Resolve Studio 17.2.1
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emteepee

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Re: Resolve won't open after being closed.

PostMon Nov 11, 2019 9:36 pm

I have exactly this problem too.

As has been mentioned, DR doesn't always shut itself down properly and leaves open processes.

I note the comment that there's no CPU activity, but there is a tiny bit (<0.01%) which only shows up on SysInternals process explorer . It also holds on to a lot of system RAM (12 Gbytes when I just encountered it).

If I shut DR down after doing only a small amount of work, it doesn't seem to leave a process running - so I'm trying to isolate what it is that causes it to happen.
Win 10 Pro : Intel i9-7900X @ 3.6GHz (max 4.3GHz)
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Internal 2x2TB M2 SSD + 1x6TB SSD
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deBabba

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Re: Resolve won't open after being closed.

PostTue Nov 12, 2019 9:46 am

IngolfZ wrote:
GryFyGuy wrote:Ditto with the issue and task manager work around. Not using raw or doing anything else fancy. Issue is not consistent.

Same here, but sometimes even killing Resolve by task manager is not possible.


Hi Ingolf,
same here, I experienced several crashes out of different situations. Sometimes Resolves hangs in Backgroundprocesses (Hintergrundprozesse), after killing each of them, you should be able to restart Resolve.

PS:
I am back on Version 16.1.b03 which is build 033 because on any higher version I had crashes over crashes during rendering H264 and huge problems (stuttering) on playback and preview H264 footage
:(
- I7-7700K@4,7GHz, 32GB@3600MHz, Intel HD630 + Geforce RTX2070 8GB, 960Evo 1TB(M.2)
- Sony RX100M4, RX10M3, Phantom 4pro (UHDp60)
- Win 10 Pro latest patch
- Resolve 18.5 (Studio)
cheers, Andi
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emteepee

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Re: Resolve won't open after being closed.

PostTue Nov 12, 2019 6:11 pm

Even weirder … straight after a reboot just now, I ran Resolve (studio 16.1.1) and the cursor showed that there was activity. Then nothing.

I looked at Task Manager, and there was the usual DaVinci Resolve entry running at 0%.

I didn't bother killing it, and went on to do a few other things. About 4 minutes later, Resolve burst into life and started its boot up (which always takes about 45 seconds).

Not sure if that info is a help or a hindrance, but I felt it worth reporting.
Win 10 Pro : Intel i9-7900X @ 3.6GHz (max 4.3GHz)
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Internal 2x2TB M2 SSD + 1x6TB SSD
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Bruce.Williams

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Re: Resolve won't open after being closed.

PostFri Nov 15, 2019 3:50 am

Same issue here..... I'd like to know which NVIDIA drivers were the culprit?
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Michael_Andreas

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Re: Resolve won't open after being closed.

PostFri Nov 15, 2019 4:29 am

Recent NVIDIA drivers have been identified as causing problems with BRAW, if they're a source of other problems that's not clear. viewtopic.php?f=21&t=102152
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Re: Resolve won't open after being closed.

PostMon Nov 18, 2019 8:48 am

I have the same issue, tried reinstalling, going to do a fresh windows install, try again, then will post reports
Last edited by PavellabIND on Tue Nov 19, 2019 6:03 pm, edited 1 time in total.
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IngolfZ

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Re: Resolve won't open after being closed.

PostMon Nov 18, 2019 10:52 am

I didn't have this issue for a few days, but today it is back. Resolve didn't shutdown properly.
In the attached screenshot you can see which tasks are still alive minutes after shutting down Resolve.
DVR_16.1.1_doesnt_shutdown.JPG
DVR_16.1.1_doesnt_shutdown.JPG (333.52 KiB) Viewed 28227 times
Best regards Ingolf
Desktop: i7-7700K, Gigabyte GTX 1060 OC 6GB studio driver 462.59, 32GB RAM, W10prof64 20H2; Resolve Studio 17.2.1
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deBabba

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Re: Resolve won't open after being closed.

PostMon Nov 18, 2019 1:08 pm

Hi Ingolf,
those where the same ones which I have seen too. I asume you are working with h264 footage as I do.
All versions above 16.1b03 have issues with h264 and h265 footage which concerns playback and rendering.
That's the reason I went back to 16.1b03 and this kind of problem doesn't appear again.

Still waiting on the next version which hopefully will fix this and other issues.
- I7-7700K@4,7GHz, 32GB@3600MHz, Intel HD630 + Geforce RTX2070 8GB, 960Evo 1TB(M.2)
- Sony RX100M4, RX10M3, Phantom 4pro (UHDp60)
- Win 10 Pro latest patch
- Resolve 18.5 (Studio)
cheers, Andi
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IngolfZ

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Re: Resolve won't open after being closed.

PostMon Nov 18, 2019 1:20 pm

Hi Andy,

you are right. Source is h265, destination (delivery) is h264.

Best regards to OF :lol:
Best regards Ingolf
Desktop: i7-7700K, Gigabyte GTX 1060 OC 6GB studio driver 462.59, 32GB RAM, W10prof64 20H2; Resolve Studio 17.2.1
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deBabba

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Re: Resolve won't open after being closed.

PostMon Nov 18, 2019 1:32 pm

8-)
- I7-7700K@4,7GHz, 32GB@3600MHz, Intel HD630 + Geforce RTX2070 8GB, 960Evo 1TB(M.2)
- Sony RX100M4, RX10M3, Phantom 4pro (UHDp60)
- Win 10 Pro latest patch
- Resolve 18.5 (Studio)
cheers, Andi
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Re: Resolve won't open after being closed.

PostMon Nov 18, 2019 3:48 pm

I experienced the reluctant restart of DR several times during the few hours I tried out 16.1. Haven't had it happen with 16.1.1
_________________________________________________
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deBabba

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Re: Resolve won't open after being closed.

PostMon Nov 18, 2019 3:51 pm

Michael_Andreas wrote:I experienced the reluctant restart of DR several times during the few hours I tried out 16.1. Haven't had it happen with 16.1.1

Which kind of footage do you use?
- I7-7700K@4,7GHz, 32GB@3600MHz, Intel HD630 + Geforce RTX2070 8GB, 960Evo 1TB(M.2)
- Sony RX100M4, RX10M3, Phantom 4pro (UHDp60)
- Win 10 Pro latest patch
- Resolve 18.5 (Studio)
cheers, Andi
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Re: Resolve won't open after being closed.

PostMon Nov 18, 2019 7:24 pm

Today I've had this happen a couple of times with 16.1.1. Still playing with it, once I found a Project Manager task way down on the list and was able to kill it. But that might have happened on a restart, as I said I'm still playing with it.
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Pavel Leshchishin

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Re: Resolve won't open after being closed.

PostMon Nov 18, 2019 9:27 pm

As soon as I installed the release version 15.0.0.86 I could not launch Resolve anymore. It would show up in the Task Manager but nothing else.

Tried uninstalling and reinstalling multiple versions. (V14 and all v15 betas worked for me)
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Re: Resolve won't open after being closed.

PostTue Nov 19, 2019 4:54 am

deBabba wrote:
Michael_Andreas wrote:I experienced the reluctant restart of DR several times during the few hours I tried out 16.1. Haven't had it happen with 16.1.1

Which kind of footage do you use?


i have it happen frequently, but not every time, and have not been able to see a pattern

my source footage is mainly ArriRAW, RED and ArriProrez, some DJI, but that's been transcoded to ProRez before it got to me

so i'm not seeing any h264 sources

but i am rendering screeners to h264, so i'll look for a commonality between the issue with haveing to kill it in taskmangler, and rendering h264
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waltervolpatto

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Re: Resolve won't open after being closed.

PostTue Nov 19, 2019 5:45 am

Dermot Shane wrote:
deBabba wrote:
Michael_Andreas wrote:I experienced the reluctant restart of DR several times during the few hours I tried out 16.1. Haven't had it happen with 16.1.1

Which kind of footage do you use?


i have it happen frequently, but not every time, and have not been able to see a pattern

my source footage is mainly ArriRAW, RED and ArriProrez, some DJI, but that's been transcoded to ProRez before it got to me

so i'm not seeing any h264 sources

but i am rendering screeners to h264, so i'll look for a commonality between the issue with haveing to kill it in taskmangler, and rendering h264


I almost never use H264 and I still get it (on winzoz)
W10-19043.1645- Supermicro MB C9X299-PGF - RAM 128GB CPU i9-10980XE 16c 4.3GHz (Oc) Water cooled
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Resolve 18.5.1 / fusion studio 18
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deBabba

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Re: Resolve won't open after being closed.

PostTue Nov 19, 2019 10:47 am

waltervolpatto wrote:I almost never use H264 and I still get it (on winzoz)

The hanging processes are also DPDecoder.exe?
- I7-7700K@4,7GHz, 32GB@3600MHz, Intel HD630 + Geforce RTX2070 8GB, 960Evo 1TB(M.2)
- Sony RX100M4, RX10M3, Phantom 4pro (UHDp60)
- Win 10 Pro latest patch
- Resolve 18.5 (Studio)
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waltervolpatto

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Re: Resolve won't open after being closed.

PostWed Nov 20, 2019 12:45 am

deBabba wrote:
waltervolpatto wrote:I almost never use H264 and I still get it (on winzoz)

The hanging processes are also DPDecoder.exe?


I need to check that, not sure.
W10-19043.1645- Supermicro MB C9X299-PGF - RAM 128GB CPU i9-10980XE 16c 4.3GHz (Oc) Water cooled
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robozb

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Re: Resolve won't open after being closed.

PostTue Nov 26, 2019 1:21 pm

BUG: Many times I have to stop the process(Resolve) manually in the Win10 task manager!

Win10 Pro 64bit version:1809, build: 17763.805 (on inner SSD)
Dell Inspiron 15-7577
32 GB Ram
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Diede van Vree

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Re: Resolve won't open after being closed.

PostFri Nov 29, 2019 4:48 pm

robozb wrote:BUG: Many times I have to stop the process(Resolve) manually in the Win10 task manager!

Win10 Pro 64bit version:1809, build: 17763.805 (on inner SSD)
Dell Inspiron 15-7577
32 GB Ram
4 GB VRam GeForce 1050 Ti (430.86 driver)
Intel HD630: 26.20.100.7323
Resolve Cache, Files on a 512GB SSD connected with USB-C
Resolve Version: 16.1.1.005
I am having the same issues. First I changed back to studio drivers 431.86 and that seemed to work. But some time later it came back. I turned of "dynamic project switching" and everything is working normal again. Can you check if this works for you?

Windows 10, resolve 16.1 studio, intel i7-7800x, ram 128gb, 1080GTX.
Windows 10 2004, Resolve Studio 17, Nvidia Studio 457.30
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robozb

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Re: Resolve won't open after being closed.

PostFri Nov 29, 2019 5:17 pm

I didn't experience any effect of dynamic switching related to rs remaining in memory incorrectly after exit. If I remember well, I couldn't use version 431 Nvidia driver, the program even didn't start.

Thanks: Bela
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Re: Resolve won't open after being closed.

PostFri Nov 29, 2019 7:21 pm

Right now, I have a project that won't let me render out a video. Resolve just crashes. It just dies outright with no error logging option that sometimes pops up. I ran the Arorus Engine monitor that shows GPU clock, Memory clock, and GPU voltage. When Resolve is running, the GPU clock goes up. After it crashes, the GPU clock keeps running. When I kill the Resolve process with Task Manager, the GPU clock drops to what I assume is it's idle level.

Right now, my confidence in using Resolve is very low. I had to complete my last project without color correction using Hitfilm Express. I have tried the earlier nVidia driver (as recommended in this discussion) to no avail.

I'm hoping some future upgrade fixes this. It's disappointing that something that I've done many times before is failing so much, now.
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Re: Resolve won't open after being closed.

PostFri Nov 29, 2019 8:23 pm

Hi all,

I've been using DR 16 for about a month now and this morning I edited a bunch of images in my timeline and I started getting "media offline" problems. This gradually worsened until the program was unable to save. Finally I forced the program closed, restarted the computer, and I haven't been able to launch DR since. I see it pop up in the task manager for a second before it shows "suspended". I tried generating a log but it won't even allow me to do that. I tried reinstalling several times but it still won't open. I notice during the install the CMD.exe shows an error with Windows Defender but otherwise says the install worked.

Any thoughts?

Kevin
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deezid

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Re: Resolve won't open after being closed.

PostTue Dec 03, 2019 12:33 am

I have this issue on my Windows installations, too using NVIDIA cards.
Closing DPDecoder.exe and Resolve does the trick.

No such issue on my Linux installations though.
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robozb

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Re: Resolve won't open after being closed.

PostThu Dec 19, 2019 8:00 am

Incredible annoying, all the time you have to kill the Resolve in Tasks list, amateur :(
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robozb

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Re: Resolve won't open after being closed.

PostThu Dec 19, 2019 12:18 pm

people are discouraged from work by not simply restarting the program
all the time, all the time!!!
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Re: Resolve won't open after being closed.

PostMon Dec 30, 2019 7:30 pm

Same issue here. :(
Windows 10 Pro, Davinci Resolve Studio
i9-9900k, 64gb, Nvidia 2080Ti
Eizo CG319X, Sony A7S3
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robozb

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Re: Resolve won't open after being closed.

PostThu Jan 02, 2020 11:59 am

16.1.2 doesn't exit properly remain in tasks list!!! Unacceptable!!!

Win10 Pro 64bit version:1809, build: 17763.914 (on inner SSD)
Dell Inspiron 15-7577
32 GB Ram
4 GB VRam GeForce 1050 Ti (430.86 driver)
Intel HD630: 26.20.100.7323
Resolve Cache, Files on a 512GB SSD connected with USB-C
Resolve Version: 16.1.2.026
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chrisbrearley

  • Posts: 195
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Re: Resolve won't open after being closed.

PostThu Jan 16, 2020 3:14 pm

How did this not get fixed for 16.1.2? Absolute nonsense.
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loikwax

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  • Real Name: Loik Cyr

Re: Resolve won't open after being closed.

PostFri Jan 24, 2020 7:17 pm

It's consistently happening to me and I'm on the latest version of Resolve.
Blackmagic Pocket 4K
Cine housed Canon FD's (24 f2, 28 f2, 35 f2, 50 f1.4, 85 f1.8 & 35-105 f3.5)

i5 7500K, 1050ti 4GB, 24GB DDR4 2400mhz
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waltervolpatto

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Re: Resolve won't open after being closed.

PostSat Jan 25, 2020 3:41 am

At least in one occasion, it looked to me as if the main gui closed correctly, but the gui scope window was hanging a bit longer than what it should.

Then killing the process fixed....

Not sure 100%... I could not find a reliable replication method user.
W10-19043.1645- Supermicro MB C9X299-PGF - RAM 128GB CPU i9-10980XE 16c 4.3GHz (Oc) Water cooled
Decklink Studio 4K (12.3)
Resolve 18.5.1 / fusion studio 18
GPU 3090ti drivers 512.59 studio
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Charles Bennett

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  • Location: United Kingdom

Re: Resolve won't open after being closed.

PostSat Jan 25, 2020 11:04 pm

As I posted before, I have never had this problem. I always render to h264 as well. This is what I see in Task Manager with Resolve running and stopped. For Resolve to not shut down sounds like a related background process not releasing it.
Attachments
Resolve in Task Manager.jpg
Resolve in Task Manager.jpg (354.32 KiB) Viewed 14926 times
Resolve Studio 19.0b build 20
Dell XPS 8700 i7-4790, 24GB RAM, 2 x Evo 860 SSDs, GTX1060/6GB (551.86 Studio Driver), Win10 Home (22H2), Speed Editor, Faderport mk1, Eizo ColorEdge CS230 + BenQ GW2270 + Samsung SA200, Canon C100mk2, Zoom H2n.
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robozb

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  • Real Name: Roboz Bela Tamas

Re: Resolve won't open after being closed.

PostMon Jan 27, 2020 3:23 pm

I experienced the problem exactly now again :( that is still exist

Win10 Pro 64bit version:1809, build: 17763.973 (on inner SSD)
Dell Inspiron 15-7577
32 GB Ram
4 GB VRam GeForce 1050 Ti (430.86 driver)
Intel HD630: 26.20.100.7323
Resolve Cache, Files on a 512GB SSD connected with USB-C
Resolve Version: 16.1.2.026
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robozb

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Re: Resolve won't open after being closed.

PostTue Feb 04, 2020 3:20 am

A good workaround could be this: a bat fiile run as administrator:
Aim: force kill Resolve process if wasn't closed completely
Content:
-----------------------------------------------------------
taskkill /f /im Resolve.exe
pause
-----------------------------------------------------------


https://docs.microsoft.com/en-us/window ... s/taskkill

/f Specifies that processes be forcefully terminated. This parameter is ignored for remote processes; all remote processes are forcefully terminated.

/im <ImageName> Specifies
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Robin Doelly

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Re: Resolve won't open after being closed.

PostFri Feb 28, 2020 11:56 am

yup the same issue for a long time now. Updating the Nvidia drivers has notably helped general stability, but Davinci studio just doesn't quit. For me it is probably around 75% of the time. Would be nice to get Blackmagic to look into it.
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cadeg_rsh

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  • Real Name: Roman Shigaev

Re: Resolve won't open after being closed.

PostSat Feb 29, 2020 5:07 am

Confirm this problem. And it been before (15, 14, 12.5 versions)

HP Z820, 2xXeon E5-2687w, 64 Gb RAM, AMD FirePRO W8000

I alwayse have all updates for system and drivers
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robozb

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Re: Resolve won't open after being closed.

PostSun Mar 01, 2020 5:17 am

+1
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szerwony1

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  • Real Name: Pawel Pustelnik

Re: Resolve won't open after being closed.

PostSun Mar 15, 2020 6:00 pm

I have the same problem.
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MLanghausen

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  • Real Name: Michael Langhausen

Re: Resolve won't open after being closed.

PostWed Apr 01, 2020 7:18 pm

I too have this issue.
I’m currently on 16.2 Studio. Been experiencing this intermittently since v14.
Many of the times Resolve is hanging onto Ram.
ASUS Prime X299 - Deluxe II
Intel Core i9 7980XE
80 GB DDR4 RAM
NVIDIA 3090Ti - Studio Driver
Intensity Pro 4k
Window 11 Pro

Resolve Studio 18.1.3 Build 8
Fusion Studio 17.3
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rjwerth

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  • Real Name: Robert Wertheimer

Re: Resolve won't open after being closed.

PostSun Apr 05, 2020 12:31 am

+1 and I have an AMD 580...no nVidia card here....
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