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Not Saving Projects and Crash - Live Save vs Backup

PostPosted: Wed Jun 13, 2018 3:23 pm
by Azem_Kola
On Mac when Resolve Live Save and Backup are set to operate at the same time, it crashes Resolve and can't Save the Project. Can only save if Backup is not operating.

Re: Not Saving Projects and Crash - Live Save vs Backup

PostPosted: Thu Jun 14, 2018 7:17 am
by Shrinivas Ramani
Could you give us more details please?

There are several variables - what's the exact operating system, hardware and driver specs, if you're using postgre SQL databases, if it happens with one specific project, if it is a collaboration project, how big the project is, what your project settings are, what media codecs you're using, which features do you use (or not use)...

If you can send us a diagnostic log capture (as described in viewtopic.php?f=21&t=69837), and if you can export your project as a .drp file and provide some additional context description it would help us a lot more.

Re: Not Saving Projects and Crash - Live Save vs Backup

PostPosted: Fri Jun 15, 2018 6:15 pm
by msaradini
Hello I am having the same issue as far as saving to Blackmagic Resolve Database, after a few minutes of work I am not able to save or export the project and undo/redo any change, where should I send my log and .drp file?

thanks

Re: Not Saving Projects and Crash - Live Save vs Backup

PostPosted: Sat Jun 16, 2018 7:58 am
by Peter Chamberlain
Post link here with a space in the path

Re: Not Saving Projects and Crash - Live Save vs Backup

PostPosted: Mon Jun 18, 2018 4:26 pm
by Azem_Kola
Having issues with uploading Crash Report ZIP file, it times out.

I think I have just experienced same issue with PC too

:(

Re: Not Saving Projects and Crash - Live Save vs Backup

PostPosted: Mon Jun 18, 2018 4:36 pm
by Azem_Kola
So here is a link to wetransfer instead, it will expire in couple of weeks

https://wetransfer.com/downloads/94d851 ... 438/b0fbdf

Thanks