Unable to install Beta 3

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Danyo1

  • Posts: 3
  • Joined: Wed May 22, 2019 8:17 pm
  • Real Name: Daniel Gawle

Unable to install Beta 3

PostWed May 22, 2019 8:32 pm

Hi dear community,

I downloaded the latest update to the beta version of Resolve and I can't seem to install it. The installer is able to unpack the files but wants me to set a new path for the "ResolveInstaller.msi".

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SharedScreenshot.jpg (59.19 KiB) Viewed 226 times


After digging through the temp files I found the .msi file in a different folder than shown in the installer.

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SharedScreenshot2.jpg (297.27 KiB) Viewed 226 times


I tried to reconnect it to the other folder, but it fails and cancels the installation.

SharedScreenshot3.jpg
SharedScreenshot3.jpg (63.43 KiB) Viewed 226 times
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pavelsuchkov

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  • Joined: Fri May 24, 2019 10:20 am
  • Real Name: Pavel Suchkov

Re: Unable to install Beta 3

PostFri May 24, 2019 10:22 am

Exactly the same problem here. Does anybody know of solution, please?
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Danyo1

  • Posts: 3
  • Joined: Wed May 22, 2019 8:17 pm
  • Real Name: Daniel Gawle

Re: Unable to install Beta 3

PostMon May 27, 2019 3:26 pm

I tried uninstalling Resolve but I get the same error when I try to install the Beta 3. It seems to be an issue with the deinstall process of Beta 2. Anybody know how to fix that?
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Oli Koos

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  • Joined: Thu Apr 30, 2015 10:29 am

Re: Unable to install Beta 3

PostThu Jun 06, 2019 2:13 pm

Same problem with Beta 4. Has anybody found a solution?
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Dwaine Maggart

Blackmagic Design

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Re: Unable to install Beta 3

PostThu Jun 06, 2019 7:06 pm

Try running this Microsoft FixIt and see if that helps:

https://support.microsoft.com/en-us/mat ... _uninstall
Dwaine Maggart
Blackmagic Design DaVinci Support
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Oli Koos

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  • Joined: Thu Apr 30, 2015 10:29 am

Re: Unable to install Beta 3

PostFri Jun 07, 2019 4:44 pm

Dwaine Maggart wrote:Try running this Microsoft FixIt and see if that helps:

https://support.microsoft.com/en-us/mat ... _uninstall


Yeah, this fixed it for me, thank you so much! You made my day! :-)

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