16.1beta2 | All clips are noice when imported!

Hi all!

I REALLY hope you can help, before I go insane
BTW, I'm a novice - so I'm sorry if I don't use the correct words

I have been struggeling to get Davinci Resolve to work for me - tried both the regular version and the newest Beta2 - same extremely odd problem.

First, this is what my workspace looks like right now:

2019-09-12 (1).png (109.53 KiB) Viewed 1881 times

As you can se, all of my clips are "noice" - they look like a testpicture in the thumbnails, and when I preview them in the monitors, they are just black.
All of the clips here are MP4s:

2019-09-12 (3).png (27.09 KiB) Viewed 1881 times

So, long story short - I have a GoPro Hero 7 black - I tried first with HEVC files - that didn't work. I went through all sorts of graphics driver versions and HEVC codecs (Microsofts - I'm runing Windows 10) - and at one point - HEVC worked!
The next time opened Resolve - My clips looked like that again (noice) - I had changed nothing.

So I converted all of my clips to H264, thinking that Resolve had a problem with my HEVC files.
This time, I could add the media fine - I did some light editing/color correction - saved the project - went out for dinner - came back - opened Resolve - and all of my clips are noice again

I'm at a total loss here guys - I have no idea whats happening - I'll give you any information you want, if there is some way this can get to work - otherwise I'll have to switch some other editor
My gig is a AMD Ryzen 7, 2700 CPU - Graphics card Radeon RX 580 - 16GB RAM - B450 chipset

Thank you so much for your help!

Regards
Jesper

Okay - so - I did a bit of digging.
If I use ffprobe on the MP4 files, I get that my files have Profile=High, Level=50

When looking at the Resolve 16 vs Resolve 16 Studio comparison, I can se that only the studio version supports High profile of H264 files.
okay - but what I dont understand then is, why did it work at one point?
Both my HEVC files and the H264 files worked perfectly at one time - only to fall back into "noice" the next time I started DaVinci Resolve

What you think?

Regards
Jesper

[Dwaine Maggart]

You've given us no info about your system, so it's hard to speculate.

Does your media work if you install Resolve 15.3.1?

You've given us no info about your system, so it's hard to speculate.

Does your media work if you install Resolve 15.3.1?

My gig is a AMD Ryzen 7, 2700 CPU - Graphics card Radeon RX 580 - 16GB RAM - B450 chipset

Hi Dwaine,

Sorry about that - I thought that I did give you some info about my system, but clearly not enough - I apologize.

This I my current system:

Computer:
ASRock B450 Pro4 motherboard - AMD B450 - AMD AM4 soc
AMD Ryzen 7 2700
Kingston HyperX Predator DDR4-2666 C13 DC - 16GB
Samsung 970 EVO Plus SSD M.2 2280 - 500GB
XFX Radeon RX 580 GTS XXX - 8GB GDDR5 RAM

Camera:
GoPro Hero 7 Black

Video(s):
both HEVC and H264 (High 10 profile, Level 50) media (same issue)
All videos comes from the GoPro camera.

Software:
Windows 10 - version 1903
AMD Chipset driver: 1.8.19.0915
AMD Adrenalin 2019 Edition 19.5.2 (have tried with 19.9.2 also - same problem)
DavVinci Resolve 16.1Beta2
Microsoft HEVC codec

Please elaborate if I'm missing something - I'll be sure to get that information as soon as possible.

No, I haven't tried running an older version of Resolve - will try that in the weekend and report back.

Any thoughts about the issue at hand?

Thanks for your time!
Regards
Jesper

Hello everyone
I have the exact same problem

my system is as follows

AMD Ryzen 7 3800x *-core Processor
32 GB of RAM Crucial Ballstix
Windows 10 pro 64 bit
XFX Radeon RX 580 8 GB
Samsung Evo Plus 500 Gb
gigabyte Aorus b450

[Rohit Singhal]

Please try on 16.1b3

This is like a 100th post about this issue. It's related to the combination of AMD GPUs and Resolve 16. I have observed that with b2 it hasn't happened to me once, so b3 may also do well thus it may be solved, but such proliferation perhaps deserves a BMD's announcement that they know what was wrong and that it's fixed to the best of their knowledge.

Sent from my GM 5 Plus d using Tapatalk

In the list of 16.1b3 fixes is this....

• Addressed an issue where some H.264 clips would decode with corrupt thumbnails or as black frames on some Windows systems with AMD GPUs

I'm a little behind it seems...yesterday I was prompted by b1 to download b2 as a new update, no prompts for b3 so far... will install ASAP

[Rohit Singhal]

16.1 b1 should directly be prompting you to go to 16.1 b3 now. Not to b2.

OK. It's hazy now but I could almost swear it actually offered b3 but downloaded b2. Oh, well... Another mystery of the world that will never be resolved...heh...
Anyway, no more noisy thumbnails... thanks!

Sent from my GM 5 Plus d using Tapatalk

Hi everybody,

So my initial findings with installing Beta 3 is .... It solves the problem!!
But, I will dig more into this and the different issues I had with different types of material.
(haven't had enough time this weekend to really test it out)

So far so good - thank you all for your time and your help!
I will report back when I have had the time to test it properly

Regards
Jesper