PGM Port Dead - ATEM Television Studio HD

Hello All,

My ATEM Television Studio HD PGM Port stopped working

Things I've tried
-Different SDI cables - Cables not issue as the cables were working fine with the AUX ports and the other SDI input ports.
-Powered down and off. Unplugged power for 1 minute + and re-plugged in to power on
-SDI into different monitors and projectors to check if it's a monitor or projector issue.
-Checked the actual port to see any dmg. Never dropped or anything. It usually sits in our foam filled pelican case.

Called blackmagic and they said if there is no physical dmg then it's the circuit board which cost $755 to replace. (No shipping in the product to diagnose option available) So I am not going this route because the unit itself is $995-ish.

Apparently the SDI OUTPUT 5, 6, 7, 8 works as PGM as well. Is this a plug and go method or do I need to change the Program output to SDI OUTPUT port on the ATEM itself? I don't have the unit with me now but I will be testing the unit once I'm at my next event in a few days.

Anyone else experienced this issue? What method of troubleshooting have you tried? Have any of you tried to fix the PGM port by yourself?

I'm failing to understand how this even happened as I do not recall damaging, dropping, or storing it improperly.

Any input would be much appreciated. Thank you all in advance

PGM out can fail. It's not uncommon.

The returns on 5678 carry PGM out. You can use any of those as a stop-gap while you decide what to do.

Manchester is correct, you can use the program returns on 5,6,7 and 8. They are identical to the program out.

OUT 5-6-7-8 can have mix minus audio .. If U not turn it on , then output is exact the same as PGM OUT ..

Hi folks... I ve the same problem ...my PGM SDI out is recently dead. But I dont understand how to route the PGM signal out to SDI 5, 6, 7 or 8. These out are not loops for each SDI INs? please I need someone who cam explain tome. Thanks !

Please what worked for you? I have the same issue now

Hi folks... I ve the same problem ...my PGM SDI out is recently dead. But I dont understand how to route the PGM signal out to SDI 5, 6, 7 or 8. These out are not loops for each SDI INs? please I need someone who cam explain tome. Thanks !

Yes its not loop outs .. its pgm out .