Thu May 16, 2024 7:29 am
Hi all
We recently updated the ATEM Constellation 8K to the update 9.3.3, it gave customizeable MV, audio mapping, great stuff. But it broke network connections with Hyperdecks and VideoHub Router Panels.
If we insert the IP address of the hyperdeck in the remote section it says failed, like it doesn't find it at all. But if you restart the ATEM it suddenly appears connected.
Regarding the VideoHub Router panels, we tried the old ones and the newer ones, none of them recognizes the ATEM 8K anymore, they keep blinking red, and we used this a lot.
Also interaction with Skaarhoj GPIO doesn't work anymore.
The ATEM Advanced 1M/E panel and Shading panel these work fine.
In the new ATEM Software, in the settings, there is a section Network Discovery, to allow the ATEM to be discovered on the network, it's unlatched but also Greyed out, we can't change it.
Someone any idea about this issue?