Hi all.
I have quite strange problem with two of my BMD SDI-HDMI microconverters.
I'm not sure 100% the problem is with them, but it is the most probable problem.
Sometimes (but not very often) I'm losing the audio signal or both the audio and the video. I have no idea why.
I usually use 4 Canon cameras, connected with long SDI cables to 4 microconverters. The HDMI outputs go to HDMI inputs of ATEM TV studio switcher. The SDI outputs of the converters go to different switcher or device. I never lose the SDI out signal, but sometimes I lose the HDMI signal coming from 2 of the converters into the ATEM. The video keeps working but the audio disappears all of a sudden, or along with losing the audio, I also have green screen on these inputs (it has nothing to do with keyers or something like that).
The problem doesn't appear very often, so I can't just run the system in the office and check all the possibilities.
The problem usually appears while working on field (onair), so I'm limited in the number of devices/cables I'm able to disconnect and check during work.
Also, there is one more weird thing - while I'm working a lot indoors, I never had that problem.
It only appears when working outdoors (not working outdoors very often). Maybe it is overheated from staying on the sun, although I try to keep the equipment on shade. But few days ago it happen early on the morning - there was no sun, but the weather was quite humid.
The usual way to find quick solution (cause we're broadcasting, or at least shooting) is to connect the camera to different spare converter and to different spare HDMI input. The problem is solved. It means the problems is with the main converter, the HDMI cable or the HDMI input of the ATEM. But later when I connect to the main converter, everything works fine. I'm sure the problem is not bad/lose cable - I tried that.
Any suggestions will be welcomed !
I have quite strange problem with two of my BMD SDI-HDMI microconverters.
I'm not sure 100% the problem is with them, but it is the most probable problem.
Sometimes (but not very often) I'm losing the audio signal or both the audio and the video. I have no idea why.
I usually use 4 Canon cameras, connected with long SDI cables to 4 microconverters. The HDMI outputs go to HDMI inputs of ATEM TV studio switcher. The SDI outputs of the converters go to different switcher or device. I never lose the SDI out signal, but sometimes I lose the HDMI signal coming from 2 of the converters into the ATEM. The video keeps working but the audio disappears all of a sudden, or along with losing the audio, I also have green screen on these inputs (it has nothing to do with keyers or something like that).
The problem doesn't appear very often, so I can't just run the system in the office and check all the possibilities.
The problem usually appears while working on field (onair), so I'm limited in the number of devices/cables I'm able to disconnect and check during work.
Also, there is one more weird thing - while I'm working a lot indoors, I never had that problem.
It only appears when working outdoors (not working outdoors very often). Maybe it is overheated from staying on the sun, although I try to keep the equipment on shade. But few days ago it happen early on the morning - there was no sun, but the weather was quite humid.
The usual way to find quick solution (cause we're broadcasting, or at least shooting) is to connect the camera to different spare converter and to different spare HDMI input. The problem is solved. It means the problems is with the main converter, the HDMI cable or the HDMI input of the ATEM. But later when I connect to the main converter, everything works fine. I'm sure the problem is not bad/lose cable - I tried that.
Any suggestions will be welcomed !