unable to connect atem setup

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Harrie

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  • Joined: Tue Dec 10, 2019 12:33 pm
  • Real Name: Harrie Linssen

unable to connect atem setup

PostTue Dec 31, 2019 7:46 pm

Hi, just received my ATEm mini. When connected to PC via USB-C to USB-A 3.1 gen 2 cable, I can see the (camera) output in OSB, but I cannot run the ATEM setup ( message 'no ATEM device found"). loaded 8.0.3 software. help needed!
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Raphaël Jacquot

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Re: unable to connect atem setup

PostFri Jan 10, 2020 9:34 am

have you tried connecting the atem to an ethernet network ?
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Xtreemtec

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Re: unable to connect atem setup

PostFri Jan 10, 2020 10:25 am

Connect to a USB 2 port. USB 3 ports tend to have issues with the Atem Setup Software
Daniel Wittenaar .:: Xtreemtec Media Productions ::. -= www.xtreemtec.nl =-
4K OBV Trailer, ATEM TVS HD, 4M/E Broadcast Studio 4K, Constelation 8K, Hyperdeck Studio 12G, Ursa Broadcast 4K, 4K fiber converters with Sony Control
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Mark Foster

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Re: unable to connect atem setup

PostSat Jan 11, 2020 1:06 am

cMP 5.1 2x3,46/96GB/2x2TB 860pro/4x4TB HGST/SSD7101A 4x2TB 970evoplus/HP1344/BMD4k/Radeon VII
cMP 5.1 2x3,46/96GB/2x2TB 860pro/4TB HGST/wingsX1 2TB 970evoplus/titanridgeTB3/HP1344/Radeon VII
cMP 5.1 2x3,46/96GB/vega64
cMP 5.1 2x3,33/96GB/vega56
OS 10.14.6
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Xtreemtec

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Re: unable to connect atem setup

PostSat Jan 11, 2020 10:55 am

Mark good catch!! I had not notished he was using 8.0.3.

Indeed you need 8.1 to work with the mini
Daniel Wittenaar .:: Xtreemtec Media Productions ::. -= www.xtreemtec.nl =-
4K OBV Trailer, ATEM TVS HD, 4M/E Broadcast Studio 4K, Constelation 8K, Hyperdeck Studio 12G, Ursa Broadcast 4K, 4K fiber converters with Sony Control

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