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ATEM 1ME Intermittent Multi-view

PostPosted: Mon Sep 23, 2013 1:59 pm
by timgregory
Hi,

Since updating to 4.** I have had the HDMI multi-view intermittently loose signal for a couple of seconds. This has been bearable but when I used it yesterday it was dropping out all the time.
Interestingly this seems to settle down after the 1ME has been on for a while and stops dropping out so it doesn't appear to be a overheat issue.
The SDI multiview output doesn't drop out.

Has anyone else had this issue?

I haven't got round to downgrading the firmware yet / trying a different monitor and the usual troubleshooting process, other than check all the HDMI connections are good.

Thanks,

Tim

Re: ATEM 1ME Intermittent Multi-view

PostPosted: Sat Oct 19, 2013 10:10 am
by Scott B
i had this issue only on my multi viewer HDMI output. i added fans to keep is cool and never had any issues again.

Re: ATEM 1ME Intermittent Multi-view

PostPosted: Mon Oct 21, 2013 9:56 am
by timgregory
Thanks,

I reseated all the cables between my ATEM and patch panel and that seemed to resolve the issue.

It just happened to coincide with updating the firmware.

Tim