ATEM SOFTWARE CONTROL AUDIO ISSUE

Questions about ATEM Switchers, Camera Converter and everything live!
  • Author
  • Message
Offline

247LIVE

  • Posts: 4
  • Joined: Fri Oct 11, 2013 10:20 am

ATEM SOFTWARE CONTROL AUDIO ISSUE

PostSun Oct 13, 2013 12:47 pm

Hi,

When I'm on the "Audio" tab of the ATEM software control panel. I can see the sound coming thru, but I can't here it on my headphone or the laptop speaker. I tried everything, but I can only see the sound on the meter, but can't monitor it. I'm on 4.1 on a MacBook Pro.

Any idea?

Thanks in advance

B.
Offline

Hakan Taube Lyxzen

  • Posts: 527
  • Joined: Thu May 09, 2013 10:13 pm

Re: ATEM SOFTWARE CONTROL AUDIO ISSUE

PostSun Oct 13, 2013 1:06 pm

Have you connected one of the outputs to your macbook?
You don´t get any audio if you only connected the ethernetcable, thats only for controlling the Atem.
One way to get audio are to connect a videomonitor to the hdmi output and turn up the volume on the monitor.

Hakan
Hakan Taube Lyxzen
prostreaming.se
Offline

247LIVE

  • Posts: 4
  • Joined: Fri Oct 11, 2013 10:20 am

Re: ATEM SOFTWARE CONTROL AUDIO ISSUE

PostSun Oct 13, 2013 1:18 pm

Hi Hakan,

I have connected now the Macbook Pro to the ATEM via ethernet as well as the USB. No monitoring sound.

I have the sound embedded via SDI input from the camera.

another thing i've noticed that on the "settings" tab. I have the "Audio" part greyed out. The part where you can select the "Program Audio" and the "Monitor Audio"

Any thoughts?

Thanks
Offline

Hakan Taube Lyxzen

  • Posts: 527
  • Joined: Thu May 09, 2013 10:13 pm

Re: ATEM SOFTWARE CONTROL AUDIO ISSUE

PostSun Oct 13, 2013 1:31 pm

Only connecting to the Atem (i guess a TVS) doesn't give you any audio. You must open a capturing program to hear it. Try opening Media Express and there you should be able to hear the audio.

I think that the greyed out part of the settings are because the software are for all Atems, but not all Atems have the same specifications.

Hakan
Hakan Taube Lyxzen
prostreaming.se
Offline

247LIVE

  • Posts: 4
  • Joined: Fri Oct 11, 2013 10:20 am

Re: ATEM SOFTWARE CONTROL AUDIO ISSUE

PostSun Oct 13, 2013 2:12 pm

Thanks.

B.

Return to Live Production

Who is online

Users browsing this forum: samhedrick_PDX and 37 guests