Hyperdeck Studio 4K Pro Audio Clicking/Distortion

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jonathandavis523

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  • Joined: Mon Aug 07, 2023 6:14 pm
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Hyperdeck Studio 4K Pro Audio Clicking/Distortion

PostWed Mar 13, 2024 2:47 pm

I have been struggling with a repetitive clicking sound coming from my Hyperdeck Studio 4K Pro when I send video via HDMI @ 1080p29.97 which is apparent in the onboard speakers, headphone out, and any devices downstream.
I've found that this happens when my feed is 29.97 and I have not noticed the sound being distorted at any other frame rate (24, 25, 30, 50, 59.94, 60). Has anyone else encountered this or have any thoughts on the matter?

I've changed my workflow to 59.94 and avoid this issue but I am wondering if there are any fixes?

I'm running from a Windows 11 pc, HDMI/DisplayPort out of the graphics card (RTX A6000), into my Hyperdeck (ver. 8.3.2), and changed my BMD HDMI output settings on the pc (Settings, System, Display, Advanced Display, Refresh Rate) to the various frame rate / hertz to arrive at this conclusion.
Results are consistent when the source is a Macbook Pro (16in 2021) and another Windows 11 pc (RTX 4090)

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