Desktop Video Media Express does not Recognize Pro Recorder

I have tried to install all versions of Desktop Video Media Express from 9.1 through to 9.6.8.

When I plug in the H264 Pro Recorder, it notifies Driver error and is not recognized by Media Express.

I am using the h264 pro recorder to get a signal into MXLight so I can livestream with the ATEM ME1. MXLight requires Media Express to be installed as it uses the drivers.

My OS is Windows 7 Home Premium 64 Bit.

I need media express to recognize the pro recorder so MXLight will work.

any help appreciated. THanks

... as an alternative thought, is there any thing that will encode a live stream from the ATEM ME without using USB3 or a decklink card or intensity/shuttle card? as I am using a laptop as the encoding machine to get the signal to a CDN.

Moved to Live Production...

What streaming resolution will you be using?

What you could do (at least if you did not install software 3.4 on your atem.) to take the composite output and buy a cheap frame grabber. Install FMLE and go that route.

That is my backup if i don't have the TVS at hand.
Also if you are trying to do downconversion on your laptop? not sure if it is capable of it. I had a Quad core computer for my MXlight setup to re-encode the stream. 2 cores almost @ maximum load all the time.