"Program" Freeze During Live Broadcast

Questions about ATEM Switchers, Camera Converter and everything live!
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Mostafa Sedawe

  • Posts: 1
  • Joined: Wed Jul 20, 2016 2:08 pm

"Program" Freeze During Live Broadcast

PostWed Jul 20, 2016 2:42 pm

During live broadcast suddenly the Program freeze and switching the source doesn't change the Program but the Preview is keep working and switching source working, if you use Cut button it will be useless and only the Previw change, the only solution to unfreeze the Program is to reset the ATEM 1 M/E Production Studio 4K, I have tried using ATEM Software (6.5.1) and using ATEM 1 M/E Broadcast Panel, the two leads to the same problem, i have checked the temperature and the ATEM 1 M/E Production Studio 4K is very coolded using Air Conditioner.

The ATEM Software (6.8.2 & 6.2) not worked with the ATEM 1 M/E Broadcast Panel.

Can you provide me a solution for non freezing suddenly?
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Simon Mitchell

  • Posts: 4
  • Joined: Wed Oct 28, 2015 10:44 pm

Re: "Program" Freeze During Live Broadcast

PostFri Jul 29, 2016 4:54 am

There's a 'Preview Transition' (PREV TRANS) button that will result in this kind of behaviour. The preview bus will still work but when you go to transition the Program will stay the same.

Is it at all possible that this 'Preview Transition' button has been inadvertently activated?

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