ATEM 1 M/E "resets"

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Pat Riehecky

  • Posts: 10
  • Joined: Sat Sep 15, 2012 5:39 pm

ATEM 1 M/E "resets"

PostSun Feb 17, 2013 3:16 pm

Every so often the multiview and PROGRAM out drops! It usually lasts about 3 seconds and picks right up as normal, but I'm a bit concerned something is wrong.

SDI program out @1080i/59.94
Multiview on HDMI

I've got the 3.5 firmware loaded.
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Jonas Bengtson

  • Posts: 538
  • Joined: Wed Aug 22, 2012 9:18 am
  • Location: San Francisco

Re: ATEM 1 M/E "resets"

PostSun Feb 17, 2013 3:29 pm

We get these problems when someone connect or disconnects something to the ATEM with a different ground, such as a computer with a different ground connected through HDMI, on a disconnect or connect it drops out.
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Joris Robijn

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  • Joined: Thu Sep 13, 2012 5:30 pm

Re: ATEM 1 M/E "resets"

PostSun Mar 10, 2013 7:00 pm

I also get a flashing multiviewer and outputs with a weak/bad SDI input signal...
This is on a TVS.
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Scott B

  • Posts: 81
  • Joined: Sat Sep 22, 2012 7:43 pm

Re: ATEM 1 M/E "resets"

PostSun Mar 10, 2013 10:41 pm

I had this same issue. I found it was a heat issue. I put a 1RU fan mounted directly above the ATEM and it has never done it ever again.

I also saw someone mention that the ATEM dissipates heat down the cables, so even if you arent using the inputs or outputs, hook cables to as many ports as possible. I have expanded my system since iput the fan in, using almost every port, and i have never had any of these issues since.

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