iPad / iPhone Control for ATEM now shipping.

Questions about ATEM Switchers, Camera Converter and everything live!
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GallerySienna

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iPad / iPhone Control for ATEM now shipping.

PostTue Feb 26, 2013 1:10 am

Apologies for the plug, but I know lots of people are waiting for news.

Just a quick note to let everyone know that our long awaited app, Strata is now live in the App Store.

More info about the launch, including links to the app store records in case the data hasn't populated your local App store yet (searching for Strata or Atem on the app store may not find it for a day or 2)
http://tinyurl.com/stratalaunch

Strata View is a free app to test your connection or to use as a Tally display (on iPhone / iPod Touch). Strata Lite is a basic controller and Strata Pro provides control of all the buttons on TVS, 1ME or 2ME, plus Audio Control, Aux Control, Midi, Macros and more.

http://livepad.co.uk

Thanks to all our beta testers, and those of you who commented on proposals for features, and pricing.

I hope you enjoy it...
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sharyn

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Re: iPad / iPhone Control for ATEM now shipping.

PostTue Feb 26, 2013 2:01 am

Just bought it, glad to support you guys with a great effort and an exciting product
Keep up the good work

A suggestion: would you consider that for People who buy the Full version, that they also get the lite version for use in instances where they just need a simple interface? or maybe have an option on the Pro where you can select the two views?
Sharyn
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Tanner Schelle

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Re: iPad / iPhone Control for ATEM now shipping.

PostTue Feb 26, 2013 8:19 am

Can you make a little video on how to setup and get it connected? Or possibly just a list on the steps? I am having a little difficulty.
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Masu

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Re: iPad / iPhone Control for ATEM now shipping.

PostTue Feb 26, 2013 11:57 am

Hi, am writing from Tokyo, Japan. I have bought Pro version today. But seems that I also have some conection errors. Connection chart might be helpful to fix my problems. Thanks
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Dean Pelton

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Re: iPad / iPhone Control for ATEM now shipping.

PostTue Feb 26, 2013 1:31 pm

:shock: WOW! That looks so hot. I will definitely be supporting this product as soon as I can upgrade off of V3.1

Great work and looks awesome!

-Dean
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sharyn

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Re: iPad / iPhone Control for ATEM now shipping.

PostTue Feb 26, 2013 4:57 pm

Can you explain more the setup
IF currentlly I have a direct cable connection between the controlling PC and the TVS I would first just add a router leave all settings the same and then via the router the pc would connect to the TVS. Then if I want to use the IPAD, I need to enter the IP address for the TVS (same one that is being used with the PC direct / router connection.

I have not been able to try it yet my router is off on another project but any comments either from you guys or any of the people who were beta testers would be great

Last question, is it possible to also bring up a copy of the lite version and run that at the same time? Would it be possible to have a version of the pro where there was a display function that allowed you to select either the lite interface for a simple use, or the full interface for more control?

:Looks great, just want to get the setup as painless and problem free as possible

Sharyn
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Liam Kennedy

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Re: iPad / iPhone Control for ATEM now shipping.

PostTue Feb 26, 2013 5:34 pm

Sharyn

Yes... that's all you need. There needs to be some WiFi access point/router in the mix - and the TVS will have to be connected to one of the wired ports on the router. The IP address you configure in Strata will be the same one you configure in ATEM Software Control.
ATEM 1/ME, TVS, Hyperdeck Studio, Fujitsu Lifebook NH751 USB3
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hidefvideo

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Re: iPad / iPhone Control for ATEM now shipping.

PostTue Feb 26, 2013 7:18 pm

Having a devil of a time to get the Strata lite app to see the ATEM1. IPhone and iPad included. Using the switcher IP address of 192.168.10.240 in the strata app. No issues when using the MAC directly hooked up to the LAN cable to the ATEM.

I have a older Lynksys model WRT300N. Can anyone suggest a a wireless router that they have had success with?
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sharyn

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Re: iPad / iPhone Control for ATEM now shipping.

PostTue Feb 26, 2013 8:14 pm

Liam I am sure can give you more information BUT I believe you need to make sure you connect the ATEM to on of the router ports and NOT the WAN /iinternet connection port, AND since the ATem uses
192.168.10.240 you need to configure the router to use 10 instead of 1.

I don't have my setup yet but I think you need to do this and it is easiest to have a dedicated wireless router

Sharyn
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kricher

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Re: iPad / iPhone Control for ATEM now shipping.

PostWed Feb 27, 2013 1:47 am

This program works great with my TVS. I just purchased the Lite version. Response is very quick and reliable. I wish I could adjust the transition rate but it's very usable the way it is too.
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Masu

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Re: iPad / iPhone Control for ATEM now shipping.

PostWed Feb 27, 2013 10:17 am

Hi, I bought Pro type and an owner of TVS. It would be nice to have a transition time adjustment function in the next release? Thanks in advance.
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sharyn

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Re: iPad / iPhone Control for ATEM now shipping.

PostWed Feb 27, 2013 9:33 pm

I agree I got it all working looks and works great

A few minor things, Like if you select the audio tab and want to get back to the switcher it is not immediately obvious that you need to use the settings

It might also make sense to have an indication when it is actually connected to the ATem. On my setup it came up some buttons light up and t bar moved, but it was not actually connected because I had not selected the correct wireless AP/Router. Once I did that then it did connect immediately and all the functions worked. Again not a major point, but something that might help someone when they are busy and trying to use it (could be on the settings page were you enter the IP address for the ATEM just show status connected or not.

it is really nice that when you make a change on one connected controller it shows up on the others

Anyway. miinor stuff, works great I love it For 89 Dollars if you have an Ipad you really should look at getting this.
Sharyn
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magic6435

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Re: iPad / iPhone Control for ATEM now shipping.

PostThu Feb 28, 2013 12:30 am

I. Love. You! Thankyou thank you thank you!
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Liam Kennedy

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Re: iPad / iPhone Control for ATEM now shipping.

PostThu Feb 28, 2013 1:11 am

sharyn wrote:Liam I am sure can give you more information BUT I believe you need to make sure you connect the ATEM to on of the router ports and NOT the WAN /iinternet connection port, AND since the ATem uses 192.168.10.240 you need to configure the router to use 10 instead of 1.

I don't have my setup yet but I think you need to do this and it is easiest to have a dedicated wireless router

Sharyn


Yeah... sorry... I thought that would be self evident. The ATEM needs to be connected to the LAN side of the router. The WAN port is for connecting your router to the Internet or whatever other local network you have that connects to the Internet.

You will also need to configure the ATEM to be on the routers IP address range. It would be unusual for a router to be configured with an address range of 192.168.10.xxx but you could do that. But there is no reason why you should change the router to match the default address range for the ATEM. It's simple enough to configure the ATEM to match the router.
ATEM 1/ME, TVS, Hyperdeck Studio, Fujitsu Lifebook NH751 USB3
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sharyn

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Re: iPad / iPhone Control for ATEM now shipping.

PostThu Feb 28, 2013 10:58 am

One little thing to keep in mind if you need to change the ATEM address

192.168.01.240 IS not correct it needs tp be 192.168.1.240

It is easy for someone not familiar with Ip address to just change the 10 to a 01 and not realize that will not work
Sharyn
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Dean Pelton

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Re: iPad / iPhone Control for ATEM now shipping.

PostThu Feb 28, 2013 11:34 pm

Beautiful App! Anyone with simple networking skills can get this up and running in just a few minutes.

There is a green indicator light showing a live connection as well. Working great and very responsive on 3.5.

Happy to support this product! :P
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sharyn

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Re: iPad / iPhone Control for ATEM now shipping.

PostFri Mar 01, 2013 8:35 am

I should correct my comments
Next to the settings button is a green light if you are connected
and selecting the audio tab once gets you to meters, and a second time back to the switcher

Works Great, I have had the whole setup running for hours with no problems
Sharyn
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kabashinski

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Re: iPad / iPhone Control for ATEM now shipping.

PostSat Mar 02, 2013 12:11 am

On the description it says that the "Strata connects directly to your Atem switcher via Wifi and your switchers network connection. It does not require a seperate computer. Does this mean that I can run an Atem Television Studio from an iPad with Strata and there is not a need for a laptop in this process?

I ask this because I am just setting up an Atem TVS and have a MBP and wanted to run Wirecast on it and run the Atem off my iPad. Is this possible?
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hifistud

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Re: iPad / iPhone Control for ATEM now shipping.

PostSat Mar 02, 2013 12:17 am

Yup - no need for s laptop or anything else... we've now put three shows out using just Strata Pro, and it does the job well. Only gripe is that it does fall over quite a lot, even though it recovers very quickly (16gig iPad 3).

The Macro facility is very handy - but some documentation might be nice.

Other than those two gotchas, this is brill... thanks... be interesting to see how it progresses.
David Dorn
www.vapourtrails.tv
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Tanner Schelle

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Re: iPad / iPhone Control for ATEM now shipping.

PostSat Mar 02, 2013 12:22 am

I am still having a hell of a time getting mine connected. Can someone go over the steps?
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kabashinski

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Re: iPad / iPhone Control for ATEM now shipping.

PostSat Mar 02, 2013 12:35 am

Thank you for your reply - Glad to see you are happy using it.

"Yup - no need for s laptop or anything else... we've now put three shows out using just Strata Pro, and it does the job well. Only gripe is that it does fall over quite a lot, even though it recovers very quickly (16gig iPad 3)."

Fall over meaning it .... loses wifi? or loses control? or both? Was it a big problem? I have a one-hour show to do and want some ideas if it is reliable?

Do you think the ipad4 would be better because it is faster or has a better processor?
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sharyn

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Re: iPad / iPhone Control for ATEM now shipping.

PostSat Mar 02, 2013 3:45 am

Tschelle10 wrote:I am still having a hell of a time getting mine connected. Can someone go over the steps?

Don't know where you are in all this

IF you have a dedicated router/wireless access point that you are going to use for this
You need to check the AP adddress for the ATEM usual it is 192.168.10.240 you need to name your accesspoint
you need to make sure that your access point is 192.168.10.XXX where XXX is a different number say 010
and then you need make sure your IPAD see your router the name you set up should appear as a wifi connection, make sure you are connected, and you need to make sure that the IP address of the ATEM is correctly entered in the setting of Strata. IF you have your computer connected which you can also run at the same time, as long as everything is on the same SUB NET then you will be ok.

Sharyn
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sharyn

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Re: iPad / iPhone Control for ATEM now shipping.

PostSat Mar 02, 2013 3:54 am

I ran it here for 20 hours straight with no loss of control, so I am guessing it is a wifi issue
I also run Yamaha Stagemix for my LS9 and I do find that on occasion you can loose the wifi connection, Usually when other devices in the room start to try to find access. I find using 5ghz band works better because there are less devices out there that work in this band ALSO a lot of the new Phones all have wifi as an option, and so when the venue gets busy, and there are lots of phones there, if you are on the 2.4ghz band there is just a lot of traffic. You might look at downloading one of these to give you an idea what else is active at your location http://www.techsupportalert.com/best-fr ... tility.htm

The other thing to remember is that WIFI channels overlap so if there is another AP in your area and it is on an overlapping channel you can have problems also
Sharyn
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hifistud

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Re: iPad / iPhone Control for ATEM now shipping.

PostSat Mar 02, 2013 10:40 am

kabashinski wrote:Thank you for your reply - Glad to see you are happy using it.

"Yup - no need for s laptop or anything else... we've now put three shows out using just Strata Pro, and it does the job well. Only gripe is that it does fall over quite a lot, even though it recovers very quickly (16gig iPad 3)."

Fall over meaning it .... loses wifi? or loses control? or both? Was it a big problem? I have a one-hour show to do and want some ideas if it is reliable?

Do you think the ipad4 would be better because it is faster or has a better processor?


it just crashed - terminated, ended, ceased to run. took a matter of seconds - 5 at most, to get it back up and no mglitches in the shows ensued.
David Dorn
www.vapourtrails.tv
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hifistud

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Re: iPad / iPhone Control for ATEM now shipping.

PostSat Mar 02, 2013 10:45 am

Tschelle10 wrote:I am still having a hell of a time getting mine connected. Can someone go over the steps?



Let's assume your router sits on an IP address of 192.168.1.254 - you would need to make sure that your ATEM's IP address was at something like 192.168.1.99 - and if you then connect your ipad to your router, as per usual, all you need to do is tell Strata that the ATEM is at the address you have set. The first three sets of numbers stay the same, only the last ine changes - and it's probably a good idea to set the ATEM's address outside your DHCP range, so there's no danger of conflict.
David Dorn
www.vapourtrails.tv
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Sanghyun Park

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Re: iPad / iPhone Control for ATEM now shipping.

PostSat Mar 02, 2013 10:32 pm

WOW, it is amazing thing!!!

Also I expect an Android version comes out soon.
Does anyone knows if they have a plan or news about Android version?
1ME, H.264pro, Shuttle 3.0, HDMI-SDI converter User
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Benjamin Higginbotham

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Re: iPad / iPhone Control for ATEM now shipping.

PostSun Mar 03, 2013 5:10 am

Used it for audio and aux control of the SpaceX webcast yesterday. Use the aux outputs to feed different items and audio is more of a 'what are we sending down SDI' monitor more than anything else (mixing is external). Worked well. Really happy that there is an iPad app now, will make life a lot easier!

Now if the official BMD Videohub iPad app wasn't so sluggish on a 72 input system, I would be in a great place!
Benjamin Higginbotham
TMRO - Making Space Commonplace
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George Sickler

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Success! Strata with TVS - 1.5 hours solid connection!

PostSun Mar 03, 2013 10:08 pm

We broke in Strata today... after being a part of the testing group, and seeing it grow into this wonderful version 1.0 - Today I had the best experience using Strata to control the tvs than I have in the few months we were testing. - Mark a job well done!

Audio Levels were awesome, we heavily used the ipad connection and an strata view connection for the camera op, and it was great. The iphone ap only had to re-connect once - but otherwise, the experience was well worth the price of the ap!

If you haven't purchased it yet, what are you waiting for! - It's amazing!

Be Blessed!

Geo
George Sickler
Colorado Digital Video

MusicVideo

Strata and Midi for Live Music Video

PostTue Mar 05, 2013 10:18 am

I am using Strata Pro to run the projection system for Live bands. I love the MIDI control - I have got the Korg NanoPad2 connected to my iPad and I can 'drum along' with the band on the NanoPad pads, instantly switching the projection between cameras without looking down. I also have macros for stepping through inputs in a timed sequence. Strata Pro Rocks !
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sharyn

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Re: iPad / iPhone Control for ATEM now shipping.

PostTue Mar 05, 2013 2:43 pm

Hey Music Video
Can you comment further? just add the camera kit and plug this in? Can you power it all at the same time? How responsive does it seem to be. Do you find you are using the touchpad for the Tbar? can you turn it upside down so that the touchpad is on the same side as the Tbar in the Strata Pro?

Looks really interesting for a very low entry cost
Sharyn

MusicVideo

Re: iPad / iPhone Control for ATEM now shipping.

PostTue Mar 05, 2013 7:30 pm

Yes, just plug the Nanopad into the Camera connection kit - it powers off the iPad
It's *very* responsive.
The touchpad doesn't appear to be supported, I mailed them and apparently they tried it but the Nanopad membrane touchpad was too jittery so they disabled control of the TBar, but they might reinstate TBar control in a future version for use with real hardware faders.
Its just to cool to tap away and have the output cut in time with the music.

sharyn wrote:Hey Music Video
Can you comment further? just add the camera kit and plug this in? Can you power it all at the same time? How responsive does it seem to be. Do you find you are using the touchpad for the Tbar? can you turn it upside down so that the touchpad is on the same side as the Tbar in the Strata Pro?

Looks really interesting for a very low entry cost
Sharyn
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sharyn

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Re: iPad / iPhone Control for ATEM now shipping.

PostWed Mar 06, 2013 5:26 am

I have a nanopad2 en route Will be great to get it working
Sharyn
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marc.colemont

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Re: iPad / iPhone Control for ATEM now shipping.

PostWed Mar 06, 2013 9:04 am

It are great apps!
I tried to look to email the owner of the software. But the website shows no email address.
- iPhone Strata Lite App, drains the battery even if the phone is in standby. So I needed to kill the app.
- iPhone App request for CUT/Auto transition buttons please. It's very limited access now for the amount of money the app costs.

Thanks, Marc
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sharyn

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Re: iPad / iPhone Control for ATEM now shipping.

PostWed Mar 06, 2013 9:59 pm

Check you messages I sent you a PM
Sharyn
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deti

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Re: iPad / iPhone Control for ATEM now shipping.

PostFri Mar 08, 2013 9:56 pm

The free iOS App METAControl has become available today:

https://itunes.apple.com/us/app/metacon ... &ls=1&mt=8

also available for Android:

https://play.google.com/store/apps/deta ... temcontrol

Deti
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FabienCondeTV

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Re: iPad / iPhone Control for ATEM now shipping.

PostSun Mar 10, 2013 5:32 pm

whaouuu looks so promising, thank you very much.
Last edited by FabienCondeTV on Mon Mar 11, 2013 10:26 am, edited 1 time in total.
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Michael Moran

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Re: iPad / iPhone Control for ATEM now shipping.

PostSun Mar 10, 2013 9:12 pm

Bought the PRO app today. I need help on what router to buy. I went to get one today and they all look the same... Guys at store want me to buy the most expensive. Not opposed to that but want to make sure it's what I need. I will be in a trailer for the most part (5 feet away from router and ME1) but the events we do seat 1000 people with phones... What does anyone recommend? Thanks in advance.

Michael
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Benjamin Higginbotham

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Re: iPad / iPhone Control for ATEM now shipping.

PostSun Mar 10, 2013 9:29 pm

e2aproductions wrote:Bought the PRO app today. I need help on what router to buy. I went to get one today and they all look the same... Guys at store want me to buy the most expensive. Not opposed to that but want to make sure it's what I need. I will be in a trailer for the most part (5 feet away from router and ME1) but the events we do seat 1000 people with phones... What does anyone recommend? Thanks in advance.

Michael


Depends. If you're looking for a WiFi router that will just be used for your closed video system (just for you and no one else), then just about anything will work. Do your best to stay close to it and keep it away from other phones/tables that will try and subscribe to it.

If you have 1,000 people each with a device that will try and connect, then you won't be able to find a router in a consumer store that will work. At that point you need an enterprise grade solution as the consumer routers are limited to around 10 concurrent connections before they start to fall down. Even then you won't be able to get by with just 1 unit, you'll likely need 10 to 20 minimum to be able to divy up the spectrum properly.

All depends on how many people will use it and how many radios will be scanning for active access points.

Thanks,

B
Benjamin Higginbotham
TMRO - Making Space Commonplace
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Michael Moran

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Re: iPad / iPhone Control for ATEM now shipping.

PostSun Mar 10, 2013 10:10 pm

Benjamin Higginbotham wrote:
e2aproductions wrote:Bought the PRO app today. I need help on what router to buy. I went to get one today and they all look the same... Guys at store want me to buy the most expensive. Not opposed to that but want to make sure it's what I need. I will be in a trailer for the most part (5 feet away from router and ME1) but the events we do seat 1000 people with phones... What does anyone recommend? Thanks in advance.

Michael


Depends. If you're looking for a WiFi router that will just be used for your closed video system (just for you and no one else), then just about anything will work. Do your best to stay close to it and keep it away from other phones/tables that will try and subscribe to it.

If you have 1,000 people each with a device that will try and connect, then you won't be able to find a router in a consumer store that will work. At that point you need an enterprise grade solution as the consumer routers are limited to around 10 concurrent connections before they start to fall down. Even then you won't be able to get by with just 1 unit, you'll likely need 10 to 20 minimum to be able to divy up the spectrum properly.

All depends on how many people will use it and how many radios will be scanning for active access points.

Thanks,

B


Yeah, this will be locked, for me, my ATEM and my IPAD... Nothing else. I'm primarily outside of the venue. I just need something that will run fast and smooth. I don't care what. Also, I'm sure I can't but is it possible to plug the IPAD USB into the router and run direct? I am positive that answer is a no. lol
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Benjamin Higginbotham

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Re: iPad / iPhone Control for ATEM now shipping.

PostMon Mar 11, 2013 3:23 am

This is what I use:
http://www.amazon.com/Cisco-Linksys-Ref ... nksys+wifi

Not too expensive and it has not failed in a live production yet. I generally use the 2ME control surface wired to it though and not WiFi. But I do have my computers connected to its WiFi and have yet to run in to issues.

So far as I know, no way to direct connect the iPad via USB. At least, not yet ;)
Benjamin Higginbotham
TMRO - Making Space Commonplace
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deti

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Re: iPad / iPhone Control for ATEM now shipping.

PostMon Mar 11, 2013 8:52 am

Please be careful when using WIFI networks:

The ATEM protocol is UDP based and within wireless networks there could be some packet loss. This will cause any control software to work unreliable as the ATEM device disconnects after a while without receiving proper data. After lots of retries the switch could stop answering any requests and you will have to power cycle the ATEM™ device.

More information: viewtopic.php?f=4&t=5157

Deti
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sharyn

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Re: iPad / iPhone Control for ATEM now shipping.

PostWed Mar 13, 2013 8:05 pm

MusicVideo wrote:Yes, just plug the Nanopad into the Camera connection kit - it powers off the iPad
It's *very* responsive.
The touchpad doesn't appear to be supported, I mailed them and apparently they tried it but the Nanopad membrane touchpad was too jittery so they disabled control of the TBar, but they might reinstate TBar control in a future version for use with real hardware faders.
Its just to cool to tap away and have the output cut in time with the music.

sharyn wrote:Hey Music Video
Can you comment further? just add the camera kit and plug this in? Can you power it all at the same time? How responsive does it seem to be. Do you find you are using the touchpad for the Tbar? can you turn it upside down so that the touchpad is on the same side as the Tbar in the Strata Pro?

Looks really interesting for a very low entry cost
Sharyn


So I have the nano pad2, the camera connection kit, midi enabled in Strate, the nano pad2 light is on and the scene light is on and can be switched BUT using the pads does not change and of the selections???? So here is what I had to do (Ipad1)

So here is the trick
I need to completely power down the ipad, restart it
first connect the camera connection kit
then connect the Nanopad2
then Bring up strata, and connect it to the Atem
Even thought I get an not supported message it works

Thanks
Sharyn

Sharyn
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Tanner Schelle

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Re: iPad / iPhone Control for ATEM now shipping.

PostSat Apr 06, 2013 12:27 am

Well still nothing. What should I do if my routers IP 192.168.1.1 and my ATEM 1/M E IP address is 192.168.10.240 and connects to my computer just fine. I have typed into strata the IP address of my ATEM and it does not connect. Now what?!
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Liam Kennedy

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Re: iPad / iPhone Control for ATEM now shipping.

PostSat Apr 06, 2013 3:17 am

Tschelle10 wrote:Well still nothing. What should I do if my routers IP 192.168.1.1 and my ATEM 1/M E IP address is 192.168.10.240 and connects to my computer just fine. I have typed into strata the IP address of my ATEM and it does not connect. Now what?!


That's pretty strange that your own computer can connect to the ATEM. You seem to be on different subnets. When you normally connect to the ATEM are you both connected in to the router? If so... I can't see how that would work.

Basically Your ATEM needs to be on the same subnet as your router.

e.g. your routers address it is 192.168.1.1

Your ATEM needs to have a number in the 192.168.1.x range.

So pick any number that is not assigned to another device on your LAN and give it that number.

E.g. 192.168.1.240 maybe?

Just make sure the router does not assign DHCP addresses across that number and you should be good.

When you have that properly configured then Strata will start working.
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Thomas Seewald

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Re: iPad / iPhone Control for ATEM now shipping.

PostSat Apr 06, 2013 1:36 pm

Don't forget, to reconfigure all other devices, controlling the ATEM... They all should be in the same subnet (Or you must have a very good router and network guy configuring it).
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Tanner Schelle

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Re: iPad / iPhone Control for ATEM now shipping.

PostTue Apr 09, 2013 5:33 am

Literally the only number that works to connect my ATEM to my computer (either direct or through a router) is 192.168.10.240. I have no idea what is going on.
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Liam Kennedy

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Re: iPad / iPhone Control for ATEM now shipping.

PostTue Apr 09, 2013 5:41 am

Well.. you do have to actually change the IP address on the ATEM to be able to connect to it using a different IP address. By default it comes configured at 192.168.10.240.

Have you actually attempted to change it in the setup?

Hint: connect the USB cable to the ATEM from your PC. Then run the ATEM Setup Utility. Change the IP address to what works for your LAN.

But... be very careful. If you have gotten this far without understanding how to do this... you might not know enough about networking to get in to this. Do you have someone at your company who knos how to configure your network/router and such?

And... go back up to my original reply to your question (about three posts up).... that actually has all the information you should need to be able to set this up properly.
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Tanner Schelle

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Re: iPad / iPhone Control for ATEM now shipping.

PostTue Apr 09, 2013 5:51 am

Liam Kennedy wrote:Well.. you do have to actually change the IP address on the ATEM to be able to connect to it using a different IP address. By default it comes configured at 192.168.10.240.

Have you actually attempted to change it in the setup?

Hint: connect the USB cable to the ATEM from your PC. Then run the ATEM Setup Utility. Change the IP address to what works for your LAN.

But... be very careful. If you have gotten this far without understanding how to do this... you might not know enough about networking to get in to this. Do you have someone at your company who knos how to configure your network/router and such?

And... go back up to my original reply to your question (about three posts up).... that actually has all the information you should need to be able to set this up properly.



I have changed the IP address of the ATEM multiple times following your directions but nothing seems to work. I know just enough to get it set up in the first place and thats about it.
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Liam Kennedy

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Re: iPad / iPhone Control for ATEM now shipping.

PostTue Apr 09, 2013 5:57 am

One of my very first questions (that I can't see you answered) was

You seem to be on different subnets. When you normally connect to the ATEM are you both connected in to the router?


Is your laptop connected to the router using a wired ethernet connection?
Is the ATEM also directly connect to the same router (with a wired connection also of course)?

My suspicion and the ONLY way your laptop can be connected to your router which is on a 192.168.1.x subnet while at the same time you are also able to connect with the ATEM which is on a 192.168.10.x subnet is that you are connecting to the ATEM with a direct wired connection between your laptop and the ATEM while you are simultaneously connected to your router via WiFi. Nothing else makes sense.

EDIT: Bring up a cmd prompt (Windows Menu Key - then type the word CMD into the search box) on your laptop and type IPCONFIG in the commanbd prompt window

Look for the IP address settings that come back (there may be dozens). It is really only the ones which show aything to do with 192.168.x.x addresses that I am interested in (there may be several of them). Let us know what is reported back.
Last edited by Liam Kennedy on Tue Apr 09, 2013 6:01 am, edited 1 time in total.
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Tanner Schelle

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Re: iPad / iPhone Control for ATEM now shipping.

PostTue Apr 09, 2013 6:01 am

The way I have it right now is that I have a router and one ethernet cable is connected to the ATEM while on another port it is connected to my laptop. Two different ports on the router, two different cables. The ATEM will not connect to the computer over wifi if it is just connected to the router and the computer is not.
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