ATEM SWITCHER 1 M/E 4K control software keeps disconnecting

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Chris Ezeani

  • Posts: 153
  • Joined: Sat Oct 12, 2013 5:24 pm

ATEM SWITCHER 1 M/E 4K control software keeps disconnecting

PostSun Mar 12, 2017 5:17 pm

Hi, My Atem switcher keeps disconnecting after few minutes it connects. It disconnects the first time and comes back in seconds then goes off again and never returns back to the display. I am using the default IP

192.168.10.240
255.255.255.0
192.168.10.1


and in the network section in preference i configured it o n default as manual setting

192.168.10.10
255.255.255.0

Don't know why it connects and then disconnects again.

Please any help would be appreciated as i need this to get working before Tuesday. Thanks
Chris Ezeani
http://www.knowhowtvlive.com
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Pavel Lavrov

  • Posts: 762
  • Joined: Wed Dec 19, 2012 5:24 am

Re: ATEM SWITCHER 1 M/E 4K control software keeps disconnect

PostSun Mar 12, 2017 5:35 pm

Are you talking about control panel or PC disconnecting?
Wired or wireless?

Try changing your switch/router.


Sent from my iPhone using Tapatalk Pro
Pavel L
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Chris Ezeani

  • Posts: 153
  • Joined: Sat Oct 12, 2013 5:24 pm

Re: ATEM SWITCHER 1 M/E 4K control software keeps disconnect

PostSun Mar 12, 2017 5:37 pm

Pavel Lavrov wrote:Are you talking about control panel or PC disconnecting?
Wired or wireless?

Try changing your switch/router.


Sent from my iPhone using Tapatalk Pro


Im talking about the Atem Software control panel.


The Atem is connected to my macbook pro via ethernet cable not a router
Chris Ezeani
http://www.knowhowtvlive.com
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Pavel Lavrov

  • Posts: 762
  • Joined: Wed Dec 19, 2012 5:24 am

Re: ATEM SWITCHER 1 M/E 4K control software keeps disconnect

PostSun Mar 12, 2017 5:45 pm

Chris Ezeani wrote:
Pavel Lavrov wrote:Are you talking about control panel or PC disconnecting?
Wired or wireless?

Try changing your switch/router.


Sent from my iPhone using Tapatalk Pro


Im talking about the Atem Software control panel.


The Atem is connected to my macbook pro via ethernet cable not a router


So just a crossover cable?

Are you able to test it on another PC just to make it behaves the same?
Pavel L
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Chris Ezeani

  • Posts: 153
  • Joined: Sat Oct 12, 2013 5:24 pm

Re: ATEM SWITCHER 1 M/E 4K control software keeps disconnect

PostSun Mar 12, 2017 6:20 pm

Pavel Lavrov wrote:
Chris Ezeani wrote:
Pavel Lavrov wrote:Are you talking about control panel or PC disconnecting?
Wired or wireless?

Try changing your switch/router.


Sent from my iPhone using Tapatalk Pro


Im talking about the Atem Software control panel.


The Atem is connected to my macbook pro via ethernet cable not a router


So just a crossover cable?

Are you able to test it on another PC just to make it behaves the same?



Unfortunately i have no other pc to check it with
Chris Ezeani
http://www.knowhowtvlive.com

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