RayJamm wrote:I have just go the ATEM Television Studio HD and the software advised of update, so after downloading and removing old software and replacing with new on my MAC I re connected to the switcher. It then said that the switcher needed updating and i clicked ok, a message then appeared and said it had failed so after a few attempts at installing and fails the switcher was locked in update mode. I left this for an hour or so and then switched it off, now only the fans come on with the set light flashing.
Now it's a brick with fans
can this be sorted or will it have to go back?
Man I feel its not fair how BMD did not just set it that you cannot update the unit via Ethernet. You plug in the ethernet cable and then you get a prompt to update, obviously by default you are gonna click okay, then it 'updates' only to go dead on power off. Yet no remedy at all besides replacing the unit or FW reflashing which we cant do. There should be an easy solution to this and not have to fork almost same amount to buying for repair.
Its NOT FAIR, Feels like a setup to fail.