Hyperdeck mini - NO SIGNAL after firmware upgrade

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Benjamin Albertijn

  • Posts: 1
  • Joined: Fri Apr 28, 2017 9:03 pm

Hyperdeck mini - NO SIGNAL after firmware upgrade

PostFri Apr 28, 2017 9:07 pm

In March we bought and installed three Hyperdeck Mini Studio recorders into a flightset.
After we encountered a problem with reversed audio meters on the display, and contacted our supplier, we were advised to download and install the latest firmware update (from 5.0 to 5.1). After performing the update earlier today the recorders don't recognize any video input anymore and keep stating "NO SIGNAL".
We've tested a series of different video formats (50i, 25p, 60i,...), restarted the recorders, tried to downgrade again to 5.0 but nothing seems to solve the problem.
Since the flightset is supposed to start production next Thursday, a quick solution (even a temporary downgrade) would be much appreciated.
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UweRannefeld

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  • Joined: Mon May 01, 2017 11:55 am

Re: Hyperdeck mini - NO SIGNAL after firmware upgrade

PostMon May 01, 2017 12:00 pm

Hi,
i had the same problem after Firmware 5.1.
I chanced in the Hyperdeck mini the DHCP-settings to automatical, then ok.
Than i chanced the settings to the former adress 192.168.10.20 and it works.
I hope, that will help you too.
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Xtreemtec

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  • Joined: Wed Jan 02, 2013 11:48 am
  • Location: The Netherlands

Re: Hyperdeck mini - NO SIGNAL after firmware upgrade

PostMon May 01, 2017 12:02 pm

Contact your local BMD support.. Maybe they can help you.. This is a user forum and it seems no user have seen this problem before..
Daniel Wittenaar .:: Xtreemtec Media Productions ::. -= www.xtreemtec.nl =-
4K OBV Trailer, ATEM TVS HD, 4M/E Broadcast Studio 4K, Constelation 8K, Hyperdeck Studio 12G, Ursa Broadcast 4K, 4K fiber converters with Sony Control

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