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ATEM Television Studio huge blue lines

PostPosted: Wed May 17, 2017 10:50 am
by Lorenzo Mosna
Hi everyone,
I've got an ATEM Television Studio as a backup switcher in my office. My problems is that it displays huge blue vertical lines on any HDMI source. I've tried with different cameras and cables, but I'm unable to solve it.

here's an example

Image

and here's another

Image

What would you suggest? Thanks!

Re: ATEM Television Studio huge blue lines

PostPosted: Wed May 17, 2017 5:16 pm
by Xtreemtec
is it a TVS or TVS HD(2017 model) ??

Re: ATEM Television Studio huge blue lines

PostPosted: Thu May 18, 2017 1:55 am
by David Peddicord
You didn't mention it, so no blue lines on Black or Color Bars?

Do you have a way to use any of the SDI inputs?

My first thought is that is it failing.

Re: ATEM Television Studio huge blue lines

PostPosted: Thu May 18, 2017 3:02 pm
by Lorenzo Mosna
It's the TVS. No blue lines on black/matte/color bars.

Re: ATEM Television Studio huge blue lines

PostPosted: Thu May 18, 2017 5:07 pm
by Markus Leodolter
Have you already tried to use other HDMI cables? Have you tried another camera? Or a Laptop? Do you see the blue lines also if you plug in the camera directly to a monitor or TV? For me it looks like a defective camera sensor (I hope I´m wrong) or hopefully only a defective cable.

Re: ATEM Television Studio huge blue lines

PostPosted: Thu May 18, 2017 6:47 pm
by Gary Adams
Hello Lorenzo. One way to troubleshoot the HDMI or SDI inputs is to connect Program out to each of the inputs while feeding color bars or color generator on the output and viewing the Multiview.

Regards, Gary