ATEM Studio Converter will not update

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Scott Short

  • Posts: 1
  • Joined: Wed May 17, 2017 9:18 pm

ATEM Studio Converter will not update

PostWed May 17, 2017 9:23 pm

When a new update comes in for the Studio Update I uninstall all converter software then install the most recent. I runt the setup utility however it will never prompt for the update. The last update i was able to get the unit to take was 5.0.1. When i try to install 6.1 or higher nothing happens. The utility sees the unit but doesn't prompt to update. Is there a way to force update. It has something to do with the new installer BM started to use after 5.0.1

Thanks for your help
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Tony Rivera

Blackmagic Design

  • Posts: 2874
  • Joined: Mon Aug 12, 2013 4:52 pm

Re: ATEM Studio Converter will not update

PostWed May 17, 2017 11:27 pm

If there is no update for that particular model of product from that software, you won't get a prompt to update. The Read More notes where the software was downloaded on the support page will have information if there is an update for each model.
Support: http://www.blackmagicdesign.com/support
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