ATEM Software doesn't recognize new clips on hyperdeck

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Paulo Fernandes

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  • Joined: Fri May 19, 2017 12:22 pm

ATEM Software doesn't recognize new clips on hyperdeck

PostFri May 19, 2017 12:25 pm

I'm FTP transferring clips into my hyperdeck's SD card.

From Filezilla I can see the new clips inside the SD card, but Atem Software control only shows new clips on the "Media Players" / HyperDecks submenu if I remove and reinsert the SD card on the hyperdeck.

Is this supposed to happen?

Thanks
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Xtreemtec

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Re: ATEM Software doesn't recognize new clips on hyperdeck

PostSat May 20, 2017 5:08 pm

I guess they should refresh the playlist.. But this does not seem to happen if i read this story.
Maybe the interval for refresh is too high Or maybe they should add a Refresh playlist button..
Daniel Wittenaar .:: Xtreemtec Media Productions ::. -= www.xtreemtec.nl =-
4K OBV, ATEM TVS HD, Production Studio 4K, 2M/E Broadcast Studio 4K, Hyperdeck Studio, SONY FS7 4K, JVC HM700 Full HD Camera
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Paulo Fernandes

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Re: ATEM Software doesn't recognize new clips on hyperdeck

PostThu May 25, 2017 12:17 pm

Yeah, that's really annoying, and I'm afraid of damaging my SD card in the process
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Paulo Fernandes

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Re: ATEM Software doesn't recognize new clips on hyperdeck

PostTue Sep 12, 2017 1:25 pm

Any update on this issue?
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Xtreemtec

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Re: ATEM Software doesn't recognize new clips on hyperdeck

PostTue Sep 12, 2017 4:49 pm

Maybe next week.. When IBC has started that they have a Firmware update with new functions.. But who knows..
Daniel Wittenaar .:: Xtreemtec Media Productions ::. -= www.xtreemtec.nl =-
4K OBV, ATEM TVS HD, Production Studio 4K, 2M/E Broadcast Studio 4K, Hyperdeck Studio, SONY FS7 4K, JVC HM700 Full HD Camera

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