Web Presenter lip flap

Questions about ATEM Switchers, Camera Converter and everything live!
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daveharpe

  • Posts: 1
  • Joined: Mon Jul 24, 2017 1:07 pm

Web Presenter lip flap

PostMon Jul 24, 2017 1:13 pm

Hi there,

Trying to use the Web Presenter for a 24x7 live application. No matter what the source I always end up with audio/video sync issues after a couple of hours of uptime. No issues with other adapters so PC is unlikely. Is a real issue and makes it difficult to continue using this product.

Seeing a lot of people reporting the exact same issue both here and in other forums/reviews/etc. Any word from Blackmagic on when this is fixed? Had planned on buying a few more for some live streaming applications I have coming up but probably won't if this isn't resolved.

Thanks,

Dave
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Xtreemtec

  • Posts: 5397
  • Joined: Wed Jan 02, 2013 11:48 am
  • Location: The Netherlands

Re: Web Presenter lip flap

PostWed Jul 26, 2017 8:32 am

Contact BMD Support and report the problem! Saying it here in the user forum does not work as good as reporting it as a problem with support. ;)
Daniel Wittenaar .:: Xtreemtec Media Productions ::. -= www.xtreemtec.nl =-
4K OBV Trailer, ATEM TVS HD, 4M/E Broadcast Studio 4K, Constelation 8K, Hyperdeck Studio 12G, Ursa Broadcast 4K, 4K fiber converters with Sony Control

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