Micro studio 4k camera shutting off.

Questions about ATEM Switchers, Camera Converter and everything live!
  • Author
  • Message
Offline

Gianna Lomax

  • Posts: 3
  • Joined: Sun Jun 18, 2017 11:09 am

Micro studio 4k camera shutting off.

PostSun Aug 06, 2017 4:19 pm

I am using 3 micro studio cameras and I have 1 that shuts off after about 15 minutes. Is there an auto shut off setting somewhere?
Offline

Denny Smith

  • Posts: 6577
  • Joined: Thu Aug 01, 2013 4:19 pm
  • Location: USA, Northern Calif.

Re: Micro studio 4k camera shutting off.

PostMon Aug 07, 2017 8:12 pm

No, it is the battery, that is dropping below 7.2 VDC in about 15min. The camera needs a minimum 7.2 VDC input from the battery or it turns off, same with the Micro Cinema camera. I had a Canon LP/E6 battery that was going bad, domthe same thing. Finally, the battery stopped taking a charge. Switch to a new Canin LP/E6 battery for best results. You can also test the camera by plugging in the mains power cord, and see if it shuts off.

There is no auto shoput down on the camera, except when under powered. Unlike a non-Studio video/recorder camera like the Cinema camera, the Micro Studio is drawing full power from the battery the entire time it is turned on, it does not have a standby mode, so battery consumption is going to be greater, and run time via battery depending on the quality of the battery being used. Canon OEM batteries seem to give the best results.
Cheers
Denny Smith
SHA Productions
Offline
User avatar

Xtreemtec

  • Posts: 1147
  • Joined: Wed Jan 02, 2013 11:48 am
  • Location: The Netherlands

Re: Micro studio 4k camera shutting off.

PostTue Aug 08, 2017 9:40 am

Also if you already feeding it from external power supply.. Check if the camera is much hotter then the other 2 cameras.. Might mbe a safety shutoff to prevent overheating
Daniel Wittenaar .:: Xtreemtec Media Productions ::. -= www.xtreemtec.nl =-
4K OBV, ATEM TVS HD, Production Studio 4K, 2M/E Broadcast Studio 4K, Hyperdeck Studio, SONY FS7 4K, JVC HM700 Full HD Camera
Offline

Gianna Lomax

  • Posts: 3
  • Joined: Sun Jun 18, 2017 11:09 am

Re: Micro studio 4k camera shutting off.

PostWed Aug 09, 2017 4:36 pm

It has been on an external power. And still shuts off.
Offline

Jack Fairley

  • Posts: 282
  • Joined: Mon Oct 03, 2016 7:58 pm

Re: Micro studio 4k camera shutting off.

PostWed Aug 09, 2017 5:50 pm

Sounds like a problem with the camera to me, ours can be seemingly indefinitely on line power.
Offline

Denny Smith

  • Posts: 6577
  • Joined: Thu Aug 01, 2013 4:19 pm
  • Location: USA, Northern Calif.

Re: Micro studio 4k camera shutting off.

PostThu Aug 10, 2017 5:25 pm

Yes, sounds like a camera power supply issue... just to be sure which end, try switching the power mains adapter with on if the working cameras and see if the issue follows the power adapter. If not, it is the DC/DC power board in the camera, or a failure in the camera cooling system?
You will need to contact BM Regional Support office in your area for repair.

Good luck.
Denny Smith
SHA Productions

Return to Live Production

Who is online

Users browsing this forum: No registered users and 8 guests