Can't send 6G SDI to HyperDeck Studio Pro
Posted: Fri Aug 11, 2017 6:58 pm
Hi all,
The short of it is that I have a HyperDeck Studio Pro which doesn't seem to accept 6G SDI to input A (or any SDI input, but my understanding that A is the only appropriate port). When connecting a 6G signal and selecting the SDI+SDI input, the display reads "No Input".
However, it does accept 3G SDI (e.g. 1080p24) just fine, and it's also able to accept/record 2160p24 via the HDMI input.
Firmware is, I believe, up to date. I say "believe" because I just installed the HyperDeck 5.1 Update on my computer, and with USB attached the Studio Pro was recognized by the software. However, it did not prompt for a f/w update. So I'm not sure if 5.1 doesn't effect this model. I must be up to date, but I don't know how to check the current f/w version.
The config I'm going for is to have my ATEM Production Studio 4K send its SDI program out @ 2160p24 to the HD Studio Pro. I am able to use a 6G Atomos recorder on that ATEM output at that resolution/frame rate without issue, so the ATEM seems to be working fine. Connecting the ATEM -> Studio Pro via HDMI @ 2160p24 also works.
Additionally, I've tried various other 6G SDI sources into port A on the Studio Pro (e.g. playback from the Atomos recorder and all 3 of my 4K Studio Cameras) with no luck.
Cabling doesn't appear to be an issue, because aside from trying numerous cables I was using known-working cables when moving the Studio Cameras from the ATEM inputs to the HD Studio Pro input.
And again, I'm able to record 1080p24/30 using input A, so I don't think it's the case of a bad port.
Any insight would be helpful, and thanks in advance!
- Scott
The short of it is that I have a HyperDeck Studio Pro which doesn't seem to accept 6G SDI to input A (or any SDI input, but my understanding that A is the only appropriate port). When connecting a 6G signal and selecting the SDI+SDI input, the display reads "No Input".
However, it does accept 3G SDI (e.g. 1080p24) just fine, and it's also able to accept/record 2160p24 via the HDMI input.
Firmware is, I believe, up to date. I say "believe" because I just installed the HyperDeck 5.1 Update on my computer, and with USB attached the Studio Pro was recognized by the software. However, it did not prompt for a f/w update. So I'm not sure if 5.1 doesn't effect this model. I must be up to date, but I don't know how to check the current f/w version.
The config I'm going for is to have my ATEM Production Studio 4K send its SDI program out @ 2160p24 to the HD Studio Pro. I am able to use a 6G Atomos recorder on that ATEM output at that resolution/frame rate without issue, so the ATEM seems to be working fine. Connecting the ATEM -> Studio Pro via HDMI @ 2160p24 also works.
Additionally, I've tried various other 6G SDI sources into port A on the Studio Pro (e.g. playback from the Atomos recorder and all 3 of my 4K Studio Cameras) with no luck.
Cabling doesn't appear to be an issue, because aside from trying numerous cables I was using known-working cables when moving the Studio Cameras from the ATEM inputs to the HD Studio Pro input.
And again, I'm able to record 1080p24/30 using input A, so I don't think it's the case of a bad port.
Any insight would be helpful, and thanks in advance!
- Scott