Is there a way to test a DeckLink Duo card?

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Dee Dee Sommers

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Is there a way to test a DeckLink Duo card?

PostTue Aug 15, 2017 6:14 pm

Greetings. We have a DeckLink Duo card installed in a 2012 MacPro tower. We use Wirecast for our encoder.

Recently Wirecast has been crashing after about 30 minutes. Every time we use it. Today I was glancing at the crash report and noticed a couple of lines referring to the capture card in the crashed thread. (I don't know how to read crash reports, but I'm trying to figure out the problem.)

I have not consulted Wirecast because we are running a version which they stopped supporting quite some time ago. So I am curious if there is any way to test the BM card to make sure there are no problems there.

Thank you for any advice.
Dee Dee
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Gary Adams

Blackmagic Design

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Re: Is there a way to test a DeckLink Duo card?

PostTue Aug 15, 2017 6:31 pm

Hello Dee Dee. The best way to test our cards is using Media Express and either viewing in the app or recording to disk.

Regards, Gary
Gary Adams
Blackmagic Design
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Dee Dee Sommers

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Re: Is there a way to test a DeckLink Duo card?

PostWed Aug 16, 2017 4:14 pm

Thank you, Gary. I will try that.

Dee Dee

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