ATEM Production Studio 4K High Pitch Buzz Audio Out

Questions about ATEM Switchers, Camera Converter and everything live!
  • Author
  • Message
Offline

Daniel Rock

  • Posts: 1
  • Joined: Mon Sep 18, 2017 5:37 pm

ATEM Production Studio 4K High Pitch Buzz Audio Out

PostMon Sep 18, 2017 6:03 pm

We are working on a tech install for our new church building and ran into an issue with our ATEM Production Studio 4K. We are running pro presenter in a MacBook via HDMI to the ATEM in our control room. When we plug in the XLR to send mono audio back to our soundboard (audio output #2), we get the audio, but also a high pitch buzz. Audio output #1 is just a buzz.

Any idea what is causing this? We ran out of time Friday night and weren't allowed to keep our equipment in for much longer (contractor, inspections etc.). One thought after the fact was maybe we need to turn off the lights in our control room. We can run audio back to the soundboard no problem, but when we plug into the ATEM that is when the high pitch buzz shows up.
Offline
User avatar

Xtreemtec

  • Posts: 5397
  • Joined: Wed Jan 02, 2013 11:48 am
  • Location: The Netherlands

Re: ATEM Production Studio 4K High Pitch Buzz Audio Out

PostTue Sep 19, 2017 6:03 pm

Have you checked for ground loops? They can be nasty thing, low or high pitch noise.. You might want to check the outputs with a simple audio board connected directly in the same room with the power connected to the same source.. And then check if the audio is still going weird with a headphone.. ;)
Daniel Wittenaar .:: Xtreemtec Media Productions ::. -= www.xtreemtec.nl =-
4K OBV Trailer, ATEM TVS HD, 4M/E Broadcast Studio 4K, Constelation 8K, Hyperdeck Studio 12G, Ursa Broadcast 4K, 4K fiber converters with Sony Control

Return to Live Production

Who is online

Users browsing this forum: No registered users and 51 guests