ATEM Studio not being recognized?

Questions about ATEM Switchers, Camera Converter and everything live!
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Brian Bearg

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ATEM Studio not being recognized?

PostSat Oct 07, 2017 5:05 pm

Hey all! I'm trying to setup an ATEM studio switcher to my laptop and when I connect the USB cable from the laptop to the hardware windows doesn't install the driver for it. So I can't connect to the hardware to change the IP address and get things running. Anyone have some words of wisdom on how to get this going?


Thanks!
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Xtreemtec

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Re: ATEM Studio not being recognized?

PostTue Oct 10, 2017 6:49 pm

Have you installed the Atem software before you connected it?
Have you tryed a different USB lead?
Have you tryed a different USB port?? (Sometimes USB3 ports can be a problem )
Daniel Wittenaar .:: Xtreemtec Media Productions ::. -= www.xtreemtec.nl =-
4K OBV, ATEM TVS HD, Production Studio 4K, 2M/E Broadcast Studio 4K, Hyperdeck Studio, SONY FS7 4K, JVC HM700 Full HD Camera
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Brian Bearg

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Re: ATEM Studio not being recognized?

PostTue Oct 10, 2017 8:41 pm

Thanks for the reply,

I have installed the ATEM software and utility software. I've tried a couple different cables. I'll have to try a different port though.
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Kit Laughlin

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Re: ATEM Studio not being recognized?

PostSun Oct 15, 2017 4:22 am

The deck connects to your computer by ethernet for deck control. The USB connection is used to set it up. hth, KL
Regards, Kit Laughlin::www.StretchTherapy.net::BodyPress Productions
ATEM Television Studio HD, UltraStudio Mini-Recorder, 3 x Panasonic GX85s, too much sound gear

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