Web Presenter + VMix Audio issue

I have purchased ATEM and Web Presenter for live streaming of our church live streaming services. I was using intensity shuttle + Vmix without any issues for past 10 months.

The Video is connected from ATEM to Web Presenter via PGM.
The Audio is XLR from sound mixer to Web Presenter.
In the display of Web Presenter, video and the audio are displayed properly.
But the Vmix is not getting the audio signal from web presenter. Video is perfect in Vmix

Please help. I could not stream live last sunday....

Thanks
Prabodh

Try the XLRs into the ATEM. See the Bars in the Software.

Select SDI audio Input in the Web presenter.

In Vmix is your audio device set to Microphone (Blackmagic Web Presenter)

Try the XLRs into the ATEM. See the Bars in the Software.

Select SDI audio Input in the Web presenter.

In Vmix is your audio device set to Microphone (Blackmagic Web Presenter)

Thanks phil...we give a try

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