Hyperdeck Recording Problems - Audio, No Video

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Anne Dolce

  • Posts: 4
  • Joined: Thu Sep 14, 2017 10:11 pm

Hyperdeck Recording Problems - Audio, No Video

PostSun Dec 31, 2017 6:53 pm

Hi,

I record my church service with a Sony camera, BM ATEM Television Studio HD switcher and BM HyperDeck Studio Mini recorder. After recording this morning, the .mov file contained audio but no video. During the recording, the red recording light was on (not flashing) and the video appeared in the view window. I did not change any settings on the switcher or camera from a previous recording which worked fine. Any ideas on what happened? Thanks!
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HansSpoor

  • Posts: 45
  • Joined: Sun Jul 19, 2015 5:22 pm
  • Location: The Netherlands

Re: Hyperdeck Recording Problems - Audio, No Video

PostWed Jan 03, 2018 12:56 pm

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Anne Dolce

  • Posts: 4
  • Joined: Thu Sep 14, 2017 10:11 pm

Re: Hyperdeck Recording Problems - Audio, No Video

PostSun Jan 21, 2018 6:58 pm

Thank you. I just installed the 5.2 update.

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