Web Presenter - anyone HAVING or HAD issues???
Posted: Tue Feb 27, 2018 10:14 pm
Hi Everyone,
I am currently renting a Blackmagic Web Presenter for the purposes of testing a potential new camera purchase. I have been having LOTS of issues with this combination since we received it and have yet to stream anything successfully.
Here's the situation. We are looking at purchasing several new UltraStudio Mini's and Sony PWX-X70 cameras over the next month or so. Before spending almost $5k on this purchase, I wanted to rent the camera and make sure it was everything I wanted. Once I received it and connected everything (via SDI) in my main auditorium, I couldn't get a signal via the house video patchbay and OBS. The video patchbay is approximately 10 years old. After two hours of tinkering, I finally got a signal and a brief, but stable, test stream. The next day, when I was ready to stream a large-scale production - no image...not on restart, not on reconnect, not on moving patchbay points, not on changing output parameters of camera, double-checked proper patch/video connection cables being used...nothing. So, I setup my old system and the production was run from that.
The next day, I setup the camera and web presenter in my building on my video patchbay (circa 20 years old) and it streamed via OSB for four hours before having issues. Once the issue was noticed, we couldn't get a signal back through the web presenter. I did notice that the SDI indicator light on the back of the unit was lit the entire time the camera was connected - picture or not...both days. Again, all potential issues checked-out but nothing remedied the problem.
At this point, I'm not sure where the problem lies - the video patchbay (in both buildings?), the web presenter, or OBS.
Has anyone else run into this type of issue with the WebPresenter before? It's making it difficult to make a proper assessment of equipment for purchase. Just a note - I will not be purchasing a Web Presenter but an UltraStudio Mini...just renting as an evaluation device.
Thanks for help and thoughts.
I am currently renting a Blackmagic Web Presenter for the purposes of testing a potential new camera purchase. I have been having LOTS of issues with this combination since we received it and have yet to stream anything successfully.
Here's the situation. We are looking at purchasing several new UltraStudio Mini's and Sony PWX-X70 cameras over the next month or so. Before spending almost $5k on this purchase, I wanted to rent the camera and make sure it was everything I wanted. Once I received it and connected everything (via SDI) in my main auditorium, I couldn't get a signal via the house video patchbay and OBS. The video patchbay is approximately 10 years old. After two hours of tinkering, I finally got a signal and a brief, but stable, test stream. The next day, when I was ready to stream a large-scale production - no image...not on restart, not on reconnect, not on moving patchbay points, not on changing output parameters of camera, double-checked proper patch/video connection cables being used...nothing. So, I setup my old system and the production was run from that.
The next day, I setup the camera and web presenter in my building on my video patchbay (circa 20 years old) and it streamed via OSB for four hours before having issues. Once the issue was noticed, we couldn't get a signal back through the web presenter. I did notice that the SDI indicator light on the back of the unit was lit the entire time the camera was connected - picture or not...both days. Again, all potential issues checked-out but nothing remedied the problem.
At this point, I'm not sure where the problem lies - the video patchbay (in both buildings?), the web presenter, or OBS.
Has anyone else run into this type of issue with the WebPresenter before? It's making it difficult to make a proper assessment of equipment for purchase. Just a note - I will not be purchasing a Web Presenter but an UltraStudio Mini...just renting as an evaluation device.
Thanks for help and thoughts.