Intensity Shuttle not picking up Canon camera
Posted: Wed Apr 17, 2013 9:20 pm
Hello, Sorry if this has been posted before - I checked around the forums and did not see the answer, but may have missed it.
I'm using a Canon Vexia HF G20 camera into an Intensity Shuttle via mini HDMI to HDMI cable. Then thunderbolt into a MacBook Pro (2 GHz INtel Core i7, 8GB memory, AMD Radeon HD 6490M 256MB graphic card, OS X 10.8.2). The camera is not showing up in either Ustream or WebEx or Black Magic software. The resolution and frame rate matched between the camera, Black Magic software, and the Ustream or WebEx program. (Tried both 60, 59.94, and 24 fps, at 1080i) Black Magic sees that the Intensity Shuttle is hooked up, but does not get a video feed.
Any help would be much appreciated. Thank you!
I'm using a Canon Vexia HF G20 camera into an Intensity Shuttle via mini HDMI to HDMI cable. Then thunderbolt into a MacBook Pro (2 GHz INtel Core i7, 8GB memory, AMD Radeon HD 6490M 256MB graphic card, OS X 10.8.2). The camera is not showing up in either Ustream or WebEx or Black Magic software. The resolution and frame rate matched between the camera, Black Magic software, and the Ustream or WebEx program. (Tried both 60, 59.94, and 24 fps, at 1080i) Black Magic sees that the Intensity Shuttle is hooked up, but does not get a video feed.
Any help would be much appreciated. Thank you!