- Posts: 2
- Joined: Tue Apr 17, 2018 1:08 am
- Real Name: Michael Stevenson
I executed every step in several online tutorials and I don't get a signal on either my HDTV or in BM Media Express. I don't have permission to post a link here, but the title of the YouTube tutorial I found to be most comprehensive was "How to capture PS4 gameplay using Blackmagicdesign Intensity Shuttle USB 3.0 without HDMI splitter".
So far I am extremely dissatisfied with this product. Even worse I will have to pay a 15% restocking fee to return it, and you have no toll free support line (I live in Canada and long distance is outrageous). Please help.