Harry Parker wrote:Hi Alexander. There is a separate app available here
http://xkeys.com/PISupport/SoftwareUtilities.php that will erase the memory in an XK series pad. This function is also under the Tools menu in Macroworks 3.1 but you stated that your copy keeps crashing.
Hope this helps.
Harry.
Thank you very much. I found useful apps on the link you provided.
However, I'm not sure if I should erase the memory of my device.
The options are two
1. The unit memory was clear and I installed some new macros on the the buttons that work slow now.
2. the unit had previously installed macros on every single button in order to work with ATEM and I ruined some of them.
If it is case 1, erasing the memory will solve the problem.
If it is case 2 and I erase the memory, I may completely ruin the unit. And it is a bit expensive for my wallet to buy new one.
How do I know what's on the device memory? Any way to check? I tried to read the device memory with "Xkeys basic setup", but I'm not sure I do it right. Here is what I did
1. open the software
2. press file/read device
3. press file/save to file
Here is what I found in the file:
D"XKE-124 T-bar"
G {xx}
L1 {
}
L2 {
}
I actually used these operations to make backup before trying to reprogram the unit. But it didn't help me to restore the device in its previous condition.