Ultrastudio mini recorder driving me nuts, black screens

Questions about ATEM Switchers, Camera Converter and everything live!
  • Author
  • Message
Offline

FrankDoorhof

  • Posts: 17
  • Joined: Sun May 28, 2017 5:03 pm

Ultrastudio mini recorder driving me nuts, black screens

PostWed Jun 20, 2018 7:29 pm

I had everything running on my previous laptop (dell XPS 9560)
New laptop Dell XPS 9570 and whatever I try (I've been at it now for over 3 hours) no luck getting a picture out of the BM.

I have picture in the Video software from BM but wirecast doesn't auto sense the resolution, the resolutions don't stick when I set them manually etc.

It does see the BM but no video or audio.
Any idea guys?
Had to do a live broadcast this afternoon with a webcam instead of our mixer with 5 cameras very annoying.

The weird thing is that the BM only seems to work in it's own software, every other software solution I try does see the BM but outputs only black or says it's can't set the frame rate, which is weird because I can't set that anywhere on the mini.

Tried :
Resetting preferences from wirecast and creating new document
Installing and deinstalling the BM driver suite
Tried new TB drivers etc. etc. everything one can imagine, expect doing a complete reinstall which would be a lot of work, just set it up and everything else, including a magewell is working like a charm.

Return to Live Production

Who is online

Users browsing this forum: No registered users and 29 guests