Ultrastudio 4D - Dropped Frames / RAM Issue?

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jxrgen

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  • Joined: Sat Aug 04, 2018 10:57 am
  • Real Name: Jürgen Hackl

Ultrastudio 4D - Dropped Frames / RAM Issue?

PostSat Aug 04, 2018 11:34 am

I have an Ultrastudio 4K that workes well since many years using an iMac. Since I use it with a PC I get dropped frames with all the time. The issue is repeatable.

I pinned it down to an issue with the RAM, the dropped frames occur when the memory is full. I uploaded two stills of a video for demonstration.

The configuration of the PC is top-notch for this purpose so I don't think there should be a problem with the hardware configuration but however, the details:
- i7-7700K, 64GB RAM, GTX 1080
- Windows 10 and Desktop Video up to date
- Deck is connected via Thunderbolt
- Capturing to SSD or RAID
Attachments
capturing.jpg
still capturing
capturing.jpg (275.37 KiB) Viewed 222 times
dropped.jpg
dropped it like it's hot
dropped.jpg (281.72 KiB) Viewed 222 times

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