I have the ATEM Television Studio HD. I have connected two XLRS that are sending a left and right feed from our Behringer X32 to the Ch1 and Ch2 XLR inputs on the ATEM. When I look at the software, (Updated to 7.5.2), there is no way to pan Ch1 and Ch2 XLR inputs separately, only producing a mono feed. When I only plug in to one of the XLR inputs, it only sends through one side, I'm assuming CH1 goes to right and CH2 goes to left. But without the ability to pan these feeds separately, I'm getting a mono feed from the soundboard. Both are panned to the center. When I try to pan them, I hear only one feed over the other. When I look at the website, it shows that there are two controls for the XLRs, but these do not show up on my updated software.
How can I get the Ch1 and CH2 channels to produce a stereo feed?
One more thing: The first time I ever used this switcher, I plugged two feeds from the master outs on a Behringer Xenyx 1202 soundboard. I immediately got complaints online when I went LIVE that no one could hear our commentators, but I could hear them quite well from my equipment. I checked every line. Turned out, the ATEM was sending an inverted signal from one of the channels, and if a person was listening with a mono phone (iPhone 5, etc) or a mono connection, the phased left and right channels canceled themselves out, completely rendering the commentator feed silent. I could hear the camera feeds, but not the XLR feeds. Since then, I've only been able to send one feed to the XLR in order to hear the commentators, but without the ability to pan, the commentators only come out of the left channel. We have had to resort to producing this show in Mono in order to look professional.
How can I get the Ch1 and CH2 channels to produce a stereo feed?
One more thing: The first time I ever used this switcher, I plugged two feeds from the master outs on a Behringer Xenyx 1202 soundboard. I immediately got complaints online when I went LIVE that no one could hear our commentators, but I could hear them quite well from my equipment. I checked every line. Turned out, the ATEM was sending an inverted signal from one of the channels, and if a person was listening with a mono phone (iPhone 5, etc) or a mono connection, the phased left and right channels canceled themselves out, completely rendering the commentator feed silent. I could hear the camera feeds, but not the XLR feeds. Since then, I've only been able to send one feed to the XLR in order to hear the commentators, but without the ability to pan, the commentators only come out of the left channel. We have had to resort to producing this show in Mono in order to look professional.
- Attachments
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- this is what I am seeing (Only one XLR control)
- Blackmagic-Design-Television-Studio-HD-software-audio.png (196.52 KiB) Viewed 2320 times
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- this is what I want to see (Two XLR controls)
- fairflight-en@2x.jpg (91.21 KiB) Viewed 2320 times