- Posts: 15
- Joined: Mon Dec 02, 2013 5:31 pm
I have a question about the ATEM software updates. It seems like when a new update comes out, our ATEM software will not work properly until we update our system. This "feature" prevented me from recording a wedding for a friend. I checked on the night before the wedding for any updates, and nothing was showing, then the day of the wedding, sure enough when I tried to open the "Capture" tab in the software, I wasn't able to do anything. I checked on the website, and again sure enough there was an update that was released sometime between the rehearsal the night before and the wedding! I wasn't able to get the update and the desktop video software, along with the latest ATEM firmware all installed in time for recording the wedding!
Is there something I need to disable to prevent this from happening again. It's happened a few times for us, mainly happens while trying to record a church service, which we are able to catch in time to get everything updated and still record the sermon.
Can we get updates, with a notice that we need to update within the next 2 weeks, or something along that line, if there isn't something that can be disabled within the software?
Thanks!
Rob
Is there something I need to disable to prevent this from happening again. It's happened a few times for us, mainly happens while trying to record a church service, which we are able to catch in time to get everything updated and still record the sermon.
Can we get updates, with a notice that we need to update within the next 2 weeks, or something along that line, if there isn't something that can be disabled within the software?
Thanks!
Rob