Fibre converters not passing TriCaster tally
Posted: Tue Sep 25, 2018 3:14 pm
Hi
Apologies if this has been covered elsewhere but I couldn't see it specifically.
We're having an issue where tally-over-SDI from our TriCaster 8000 program out isn't passing through the studio/camera fibre converter return 1 to an Ursa Broadcast.
Connecting the TriCaster program out directly to the Ursa SDI input shows that tally is working: it's passed on to the studio viewfinder, camera fibre converter and even back to the studio fibre converter. So the TC is definitely sending BM protocol tally over SDI.
Tally from an ATEM TVS HD program out makes it through the fibre converters correctly, as expected.
BM support have said that the tally protocol has been updated and probably isn't implemented yet by the TriCaster. I get that, although I can't find any info about it, but it must be something quite specific to the fibre converters i.e. they're detecting an actual ATEM device. Has anyone encountered this or any workarounds?
I'm looking at other options like Skaarhoj etc. but it's a frustratingly "simple" issue that seems a bit odd.
Thanks in advance for any thoughts or advice!
Apologies if this has been covered elsewhere but I couldn't see it specifically.
We're having an issue where tally-over-SDI from our TriCaster 8000 program out isn't passing through the studio/camera fibre converter return 1 to an Ursa Broadcast.
Connecting the TriCaster program out directly to the Ursa SDI input shows that tally is working: it's passed on to the studio viewfinder, camera fibre converter and even back to the studio fibre converter. So the TC is definitely sending BM protocol tally over SDI.
Tally from an ATEM TVS HD program out makes it through the fibre converters correctly, as expected.
BM support have said that the tally protocol has been updated and probably isn't implemented yet by the TriCaster. I get that, although I can't find any info about it, but it must be something quite specific to the fibre converters i.e. they're detecting an actual ATEM device. Has anyone encountered this or any workarounds?
I'm looking at other options like Skaarhoj etc. but it's a frustratingly "simple" issue that seems a bit odd.
Thanks in advance for any thoughts or advice!