missing sound
Posted: Tue Oct 09, 2018 7:54 pm
several years ago the group i am part of purchased a BM cinema camera and related video stack. we have an ATEM 1M/E Production Studio 4k,Hyperdeck studio pro 2, atem talkback converter 4k, and a BM web presenter. i tried to load a picture of our stack but file size is to large.
our problem is recording sound. straight through, we have audio. streaming to twitch, youtube and he like, we have sound. but when we try to record to a formatted SSD we get picture just fine but we get no audio. seeing the display screens on the various equipment the sound indicator bars are moving indicating we are getting sound.
any thoughts??? also, if i have posted this in the wrong forum due to my lack of understanding of the problem...please direct me to the right place or let me know.
our problem is recording sound. straight through, we have audio. streaming to twitch, youtube and he like, we have sound. but when we try to record to a formatted SSD we get picture just fine but we get no audio. seeing the display screens on the various equipment the sound indicator bars are moving indicating we are getting sound.
any thoughts??? also, if i have posted this in the wrong forum due to my lack of understanding of the problem...please direct me to the right place or let me know.