Web Presenter "punched in" problem
Posted: Thu Nov 08, 2018 3:42 pm
Does anyone know why it is that some software doesn't handle the signal from the Web Presenter properly? I've run into this with the application Vidyo. The default image is punched in and cuts off 40-60% of the image. The work around is to go into the settings and force Vidyo to be at 720p30. My institution is wanting to simulcast to Workplace by Facebook which is fine. Problem is I get the same issue but Workplace has no deeper settings for correcting this issue. So I think my only option may be to run a third party web camera software or something. Maybe OBS. I'm not familiar with this software but am looking into it. Does anyone have solutions for this by chance? Thanks for reading.