- Posts: 2
- Joined: Tue Sep 11, 2018 10:08 pm
- Real Name: JD Mitchell
Are you Windows or Mac?
I had a similar problem with Windows last year I think. There were several Windows updates that caused a lot of problems. When the updates got worked out, I re-installed the BMD software and it began to work. I was using it with Wirecast. 1080/59.94. I had a lot of trouble with dropped frames. Streaming and recording was not smooth. I was using a super fast Dell Alienware Area 51. I've never had good luck streaming/recording on a computer.
I ended up going with an ATEM 2 M/E, Teradek VidiU Pro for streaming, HyperDeck Studio Mini for recording and playback, PowerPoint with the SimpleSupers.com app for live animated titles and lower thirds.
I used Wirecast's Rendezvous on another machine to bring in guests from the web. I had to send video (intensity shuttle) and audio (mix minus from my Mackie) to that machine so the guest could see the Line Cut from the ATEM. I actually sent him a Multiview so he could see all the cameras and PGM. That worked well when I got all the bugs worked out.
Most likely it's a system problem conflicting with the Duo. Get the system updated and then the Duo. You may have to also un-install other programs that may be conflicting like other capture software.
Good luck,
kc