No signal SD card Hyperdeck Mini since update

Questions about ATEM Switchers, Camera Converter and everything live!
  • Author
  • Message
Offline

Aurélien

  • Posts: 1
  • Joined: Tue Feb 19, 2019 3:39 pm
  • Real Name: Aurélien Tellart

No signal SD card Hyperdeck Mini since update

PostTue Feb 19, 2019 3:47 pm

Hi everyone,

We used tu use the Hyperdeck Studio Mini to broadcast some videos to the Atem in live. The videos we played were stocked on a SD card, and we exported the videos in DaVinci Resolve with this configuration :

Video
Format: Quicktime
Codec: DNxHD
Type: 1080p 145/120115 8-bit
Frame rate: 50

Audio:
Codec: Linear PCM
Bit depth: 24

(I just wrote the settings we change when we export a video, the other settings are set by default)

Everything worked perfectly untill we installed the latest update, and then none of our clips were readed by the Hyperdeck Mini: the card was read but on the monitor was written "no signal".

We can record from an external source but what we want is to be able to deliver a video on the SD card that can be read on the Hyperdeck Mini.

We also tried a downgrade, but same problem...

Any help?

Thanks
Offline
User avatar

Xtreemtec

  • Posts: 3201
  • Joined: Wed Jan 02, 2013 11:48 am
  • Location: The Netherlands

Re: No signal SD card Hyperdeck Mini since update

PostWed Feb 20, 2019 11:15 am

I think the problem is that the update set your resolution and framerate on the hyperdeck different.

And the hyperdeck is not able to switch itself to the right resolution / framerate and codec from the file properties.

So you need to configure your recording settings on the hyperdeck to
Format: Quicktime
Codec: DNxHD
Type: 1080p 145/120115 8-bit
Frame rate: 50

And then go to playback mode. Now probably it will work again. ;)
Daniel Wittenaar .:: Xtreemtec Media Productions ::. -= www.xtreemtec.nl =-
4K OBV Trailer, ATEM TVS HD, 1M/E 4K, 4M/E Broadcast Studio 4K, Hyperdeck Studio Mini, Ursa Broadcast 4K, 4K fiber converters with Sony Control

Return to Live Production

Who is online

Users browsing this forum: No registered users and 5 guests